At a Glance
- Tasks: Manage motor claims and minimise indemnity spend while ensuring timely communication.
- Company: Acorn Insurance, a national leader with over 40 years of expertise.
- Benefits: 35 days holiday, mental health support, and potential bonuses.
- Other info: Hybrid working available and excellent career growth opportunities.
- Why this job: Join a fast-growing team and make a real impact in the insurance industry.
- Qualifications: Strong communicator with negotiation skills and understanding of credit hire.
The predicted salary is between 30295 - 35271 € per year.
Reporting to the Mitigation Operational Team Leader, the Mitigation Handler will mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by pro-actively managing a portfolio of motor claims from allocation through to settlement. This individual will also monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party’s claim direct to reduce overall hire duration.
Location: Liverpool or Sevenoaks with hybrid working
Working hours: 37.5 hours, Monday to Friday from 9am to 5:30pm
Salary: Between £30,295 and £35,271 plus potential annual bonus of up to £2000 paid quarterly
What you will be doing:
- Validating all motor claims across the mitigation team for indemnity and fraud
- Accurately assessing liability whilst utilising all available evidence and tools
- Contacting all potential Claimants or Representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file
- Identifying cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers
- Ensuring indemnity spend is minimized by commercial decision making
- Proactive diary management to monitor and progress live hire cases
- Accurate quantum assessment of claims presented using the relevant tools available to assist
- Applying accurate reserves in line with company guidelines
- Any other ad hoc task as the needs of the business dictate
What we’re looking for:
- A persuasive, confident and strong communicator with effective negotiation skills
- Ability to use own initiative to explore all options to achieve the best outcome for the business
- Good understanding of Insurer RTA obligations, credit hire, existing credit hire case law, legal precedent and procedure
- Motivated self-starter with the ability to work as part of a team
Benefits:
- 35 days’ holiday (including bank holidays) with additional buy/sell options
- 24/7 mental health support
Credit Hire Handler employer: Acorn Group
At Acorn Insurance, we pride ourselves on fostering a dynamic and supportive work environment in Liverpool, where our employees are empowered to grow and thrive. With a strong emphasis on teamwork and innovation, we offer competitive benefits including 35 days of holiday, mental health support, and opportunities for professional development, making us an excellent employer for those seeking a rewarding career in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Hire Handler
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your negotiation skills! Whether it’s discussing salary or benefits, being confident and clear about what you want can make a huge difference. Remember, it’s all about finding a win-win situation.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm for joining our team. Plus, it makes it easier for us to spot your application!
We think you need these skills to ace Credit Hire Handler
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Hire Handler role. Highlight relevant experience and skills that match the job description, like your understanding of indemnity spend and negotiation skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples from your past that demonstrate your ability to manage claims and mitigate exposure. We love a good story!
Showcase Your Communication Skills:As a Credit Hire Handler, strong communication is key. In your application, make sure to showcase your persuasive and confident communication style. Whether it's in your CV or cover letter, let us know how you effectively negotiate and interact with claimants.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Acorn Group
✨Know Your Stuff
Make sure you brush up on your knowledge of credit hire and the relevant case law. Understanding the ins and outs of indemnity spend and how to mitigate it will show that you're serious about the role and can hit the ground running.
✨Show Off Your Communication Skills
As a Credit Hire Handler, you'll need to be a strong communicator. Practice articulating your thoughts clearly and confidently. Think about examples from your past where you've successfully negotiated or resolved conflicts, as these will come in handy during the interview.
✨Demonstrate Initiative
Employers love a self-starter! Prepare to discuss times when you've taken the initiative to solve a problem or improve a process. This will highlight your ability to explore all options and achieve the best outcomes, which is key for this role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the company and the role. You might want to ask about their approach to managing claims or how they support their team in achieving success.
