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- Tasks: Join our Aftersales team to deliver top-notch customer service and support.
- Company: We are a leading automotive company focused on exceptional customer experiences.
- Benefits: Enjoy ongoing professional development, a staff car scheme, pension contributions, and free health vouchers.
- Why this job: Be part of a friendly team that values your contributions and fosters growth.
- Qualifications: MOT certification and experience in the automotive industry are required.
- Other info: A full UK driving license is essential for this role.
The predicted salary is between 30000 - 42000 £ per year.
We are currently looking for an experienced Automotive professional with a proven track record within an Aftersales / Motor Vehicle environment and an unwavering passion for first-class Customer Service to join our Aftersales division. We focus on employing the very best staff who can demonstrate our values, whilst making every contact with our company a great experience, to ensure a long-lasting professional relationship. In exchange you can expect a friendly working environment, a supporting team and benefits commensurate with an organisation of this scale. To include; ongoing professional development, staff car scheme, pension contribution and free flu vaccination/eyecare vouchers.
Responsibilities:
- A genuine desire to deliver the highest standards of customer engagement and satisfaction
- A team player with a confident and friendly manner
- Ensure delivery of all opportunities
- Ability to work with company processes/systems
- Comfortable working in a fast-paced environment
- Forward thinking mentality
- Full UK driving license
Contact Detail:
Acorn Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician (MOT Certification Required)
✨Tip Number 1
Make sure to highlight your customer service skills during any conversations or interviews. Since the role emphasises first-class customer engagement, sharing specific examples of how you've gone above and beyond for customers can really set you apart.
✨Tip Number 2
Familiarise yourself with the company's values and culture. When you understand what they stand for, you can tailor your discussions to show how your personal values align with theirs, making you a more attractive candidate.
✨Tip Number 3
Network within the automotive industry, especially with professionals who have experience in aftersales. They might provide insights about the company or even refer you internally, which can significantly boost your chances of landing the job.
✨Tip Number 4
Prepare to discuss your experience with company processes and systems. Being able to demonstrate your adaptability and familiarity with fast-paced environments will show that you're ready to hit the ground running.
We think you need these skills to ace Technician (MOT Certification Required)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the automotive industry, particularly in Aftersales. Emphasise any relevant qualifications, including your MOT certification, and showcase your customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a team. Mention specific examples from your past roles that demonstrate your commitment to delivering high standards of customer engagement.
Highlight Relevant Experience: In your application, focus on your previous roles within the motor vehicle environment. Detail your responsibilities and achievements, especially those that align with the job description provided by the company.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the automotive industry.
How to prepare for a job interview at Acorn Group Ltd
✨Show Your Passion for Customer Service
Make sure to express your genuine desire to deliver top-notch customer engagement. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork Skills
Highlight your ability to work well within a team. Discuss instances where you collaborated with colleagues to achieve a common goal, showcasing your friendly and confident manner.
✨Familiarise Yourself with Company Processes
Research the company's processes and systems before the interview. Being knowledgeable about their operations will show that you're proactive and ready to adapt to their working environment.
✨Prepare for a Fast-Paced Environment
Be ready to discuss how you handle pressure and fast-paced situations. Provide examples of how you've successfully managed multiple tasks or challenges in previous roles, demonstrating your forward-thinking mentality.
