At a Glance
- Tasks: Lead a dynamic scheduling team to ensure top-notch service delivery and customer satisfaction.
- Company: Join a collaborative company that values teamwork and integrity.
- Benefits: Enjoy a competitive salary, pension scheme, and 25 days holiday plus bank holidays.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in a fast-paced leadership role at the heart of operations.
- Qualifications: Strong organisational skills and a passion for improving performance; leadership experience is a plus.
The predicted salary is between 40000 - 40000 € per year.
At Slough and at Acorn, we believe in delivering excellence through teamwork, integrity, and a customer-first approach. Our culture is built on collaboration, accountability, and continuous improvement. If you thrive in a dynamic environment and want to be part of a company that values its people as much as its clients, this is your opportunity.
This is an exciting opportunity to step into a pivotal role at the heart of our operations, where your decisions directly impact performance, service delivery, and customer experience every single day. As Scheduling Team Lead, you won’t just manage schedules — you will lead the coordination of our entire front-line engineering service, ensuring the right people are in the right place at the right time to keep our business moving and our clients satisfied.
Package & Benefits
- Location: Slough
- Salary: up to £40000
- Hours: 37.5 per week (Shift patterns: 7:00am–3:30pm & 9:00am–5:30pm)
- Company Benefits:
- Pension scheme
- Company Events
- Wellbeing Benefits – 24 hours turnaround GP appointment for the whole family
- 25 days holiday – plus bank holidays
What You’ll Be Doing
- Take ownership of the scheduling function, driving performance across SLAs, KPIs, and service delivery standards
- Lead and develop a team of schedulers, creating a high-performing, motivated, and resilient team
- Play a hands‑on role in scheduling, ensuring engineers are efficiently deployed across all contracts
- Coordinate resources to manage fluctuating workloads, holidays, and unexpected challenges
- Act as the central point of contact for scheduling across the business, working closely with contract managers and engineers
- Oversee the creation of out-of-hours rotas and ensure operational coverage at all times
- Resolve live scheduling challenges and escalations quickly and effectively
- Use data and reporting to continuously improve scheduling performance and operational efficiency
- Drive innovation by supporting new systems and smarter ways of working
What We’re Looking For
- Strong organisational and prioritisation skills, with the ability to stay calm under pressure
- Excellent communication skills and the ability to build relationships across teams
- Experience in a customer-focused environment with a strong service mindset
- Leadership experience or the ambition to step into a people management role
- A proactive, solutions-focused approach with a passion for improving performance
- Experience in scheduling, coordination, or using CAFM systems is beneficial, but not essential.
Need more info? Dale will be happy to help! dale.leer@acornlimited.co.uk
Scheduling Team Lead in Slough employer: Acorn Engineering Limited
At Slough and Acorn, we pride ourselves on fostering a vibrant work culture that prioritises teamwork, integrity, and a customer-first mindset. As a Scheduling Team Lead, you will not only enjoy competitive benefits such as a generous pension scheme and wellbeing support but also have the opportunity to lead a dynamic team in a fast-paced environment that encourages personal and professional growth. Join us in Slough, where your contributions will directly enhance service delivery and client satisfaction, making every day rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Scheduling Team Lead in Slough
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show them you’re not just a fit for the role, but also for their team dynamic. We love seeing candidates who align with our customer-first approach!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your passion for scheduling and leadership come across!
✨Tip Number 4
Apply directly through our website! It shows initiative and gives us a chance to see your application in the best light. Plus, we love when candidates take that extra step to connect with us.
We think you need these skills to ace Scheduling Team Lead in Slough
Some tips for your application 🫡
Show Your Leadership Skills:When you're writing your application, make sure to highlight any leadership experience you have. We want to see how you've motivated teams and driven performance in the past. Share specific examples that demonstrate your ability to lead and inspire others!
Emphasise Your Organisational Skills:As a Scheduling Team Lead, organisation is key! In your application, give us a glimpse of how you manage your time and prioritise tasks. Talk about any tools or methods you use to stay on top of things, especially in a fast-paced environment.
Customer Focus is Crucial:We’re all about putting customers first, so make sure your application reflects this mindset. Share experiences where you’ve gone above and beyond for clients or improved service delivery. This will show us you understand the importance of customer satisfaction!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to be part of our team at Slough and Acorn!
How to prepare for a job interview at Acorn Engineering Limited
✨Know the Company Culture
Before your interview, take some time to understand the company’s values and culture. Since they emphasise teamwork, integrity, and a customer-first approach, think about how your experiences align with these principles. Be ready to share examples that demonstrate your commitment to collaboration and accountability.
✨Showcase Your Leadership Skills
As a Scheduling Team Lead, leadership is key. Prepare to discuss your previous experiences in leading teams or projects. Highlight specific instances where you motivated others, resolved conflicts, or improved team performance. This will show them you’re not just a manager but a true leader.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially in scheduling challenges. Think of scenarios where you had to manage fluctuating workloads or resolve live issues quickly. Practising your responses will help you articulate your thought process clearly during the interview.
✨Demonstrate Your Customer Focus
Since the role involves ensuring client satisfaction, be prepared to discuss how you’ve prioritised customer needs in past roles. Share examples of how you’ve gone above and beyond to enhance customer experience, as this will resonate well with their customer-first philosophy.
