At a Glance
- Tasks: Lead technical operations and support engineering teams in delivering high-quality services.
- Company: Acorn, a trusted leader in engineering and compliance services for over 40 years.
- Benefits: Competitive salary, pension scheme, wellbeing benefits, and 25 days holiday.
- Other info: Ongoing development opportunities and a supportive team culture.
- Why this job: Step into a leadership role and make a real impact in a dynamic environment.
- Qualifications: Strong electrical engineering background and experience in a supervisory role.
The predicted salary is between 50000 - 55000 £ per year.
At Acorn, we don’t just offer jobs, we build careers. For over 40 years, we’ve been trusted to deliver market‑leading engineering and compliance services across London and the Southeast. Our success is built on investing in our people, and many of our team members have progressed from entry‑level roles to senior positions through our structured development programs.
We are seeking a technically strong and ambitious individual ready to step into a leadership role as a Technical Operational Support Manager. This position is ideal for someone transitioning from a hands‑on engineering background into management, with a strong emphasis on electrically biased expertise. Supporting operations in Oxford, you will work closely with the Contracts Manager to ensure the safe, compliant, and efficient delivery of high‑quality services that meet both client and company expectations. You will play a critical role in maintaining operational excellence, supporting engineering teams, and ensuring consistency of service delivery.
Package & Benefits
- Location: Oxford
- Salary: up to £55,000 depending on experience
- Hours: 41.25 hours a week
- Company Benefits:
- Pension scheme
- Company Events
- Wellbeing Benefits – 24 hours turnaround GP appointment for the whole family
- 25 days holiday (not including bank holidays)
Responsibilities
- Operations & Technical Support
- Provide hands‑on technical support with a focus on electrical systems, reactive maintenance, and PPM delivery
- Support the development of RAMS for higher‑risk electrical and M&E works
- Assist in producing, reviewing, and submitting quotations in line with client and company standards
- Support management of WIP, aged debt, and operational reporting when required
- Act as Site Authorised Person (electrical) where applicable
- Service Delivery
- Ensure consistent service delivery and operational alignment across the site
- Conduct regular site walk‑arounds, audits, and compliance checks
- Monitor performance against KPIs and SLAs
- Coordinate subcontractors, ensuring safe systems of work and high‑quality output
- Team Leadership & Communication
- Provide day‑to‑day leadership support and act as a key contact in the absence of the Contracts Manager
- Support team coordination including shift patterns, resourcing, and leave planning
- Deliver reports and attend client and site meetings as required
- Maintain strong communication within the team to ensure consistent service output
- Health & Safety
- Promote a safety‑first culture, particularly around electrical compliance
- Ensure adherence to PPE, safe systems of work, and reporting of near misses
- Actively identify and elevate any health and safety concerns
- Systems & Quality
- Ensure all planned and reactive maintenance tasks are completed on time with accurate reporting
- Carry out regular quality assurance checks and maintain high operational standards
- Ensure plant rooms, workshops, and working areas are maintained to a high standard
- Stock & Asset Control
- Oversee critical electrical and M&E spares and ensure effective stock control
- Maintain organised and compliant storage areas
What We Are Looking For
- Skills & Experience
- Strong electrical engineering background with hands‑on experience
- Previous experience in a senior engineering or supervisory role
- Ability to lead, motivate, and support teams
- Strong organisational, planning, and problem‑solving skills
- Experience managing operational data, reports, and budgets
- Proactive approach with a focus on continuous improvement
- Confident IT user with experience of CAFM systems
- Qualifications
- Relevant electrical qualification (NVQ, City & Guilds, or equivalent)
- IOSH Managing Safely (minimum)
- Additional M&E qualifications advantageous
What We Offer
- Competitive salary and benefits package
- Opportunity to transition into a leadership and management role
- Exposure to a high‑profile operational environment
- Ongoing development and career progression
- Supportive and collaborative team culture
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.
Need more info? Dale will be happy to help! dale.leer@acornlimited.co.uk
Technical Operations support Manager in Oxford employer: Acorn Engineering Limited
At Acorn, we pride ourselves on being more than just an employer; we are a career-building platform that fosters growth and development. Located in Oxford, our supportive and collaborative work culture encourages team members to progress from entry-level roles to leadership positions through structured development programmes. With competitive salaries, comprehensive benefits, and a strong emphasis on employee wellbeing, we offer a rewarding environment for those looking to make a meaningful impact in the engineering and compliance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Operations support Manager in Oxford
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Technical Operations support Manager role you’re after at Acorn Engineering Limited.
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✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Acorn Engineering Limited.
✨Apply Through Company Websites
When you spot a role like Technical Operations support Manager at Acorn Engineering Limited, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Technical Operations support Manager in Oxford
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Technical Operations support Manager, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Acorn Engineering Limited a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Acorn Engineering Limited specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Acorn Engineering Limited
✨Brush Up on Core Engineering Principles
Before heading into the interview with Acorn Engineering Limited, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Acorn Engineering Limited want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.