People Advisor

People Advisor

Bolton Full-Time 24000 - 28800 ÂŁ / year (est.) No home office possible
Acorn Care and Education

At a Glance

  • Tasks: Support staff and managers with HR queries while ensuring excellent customer service.
  • Company: Join a leading provider of special needs education and care, known for its positive impact.
  • Benefits: Enjoy a 4-day work week, competitive salary, and extensive wellbeing support.
  • Other info: Great career growth opportunities in a supportive and inclusive environment.
  • Why this job: Be part of a revolutionary work/life balance initiative and shape the future of work.
  • Qualifications: HR experience, strong organisational skills, and CIPD qualification preferred.

The predicted salary is between 24000 - 28800 ÂŁ per year.

Job Title: People Advisor

Location: Hybrid – Bolton (2 days in office per week)

Hours: 37.5 hours per week | Monday–Friday | 9am – 5pm

Salary: Up to ÂŁ32,000 per annum (dependent on experience and qualifications)

Contract: Permanent | Full Time

UK applicants only | No sponsorship

About the Role

The People Advisor plays a key role within the People Services function, working closely with colleagues to deliver a high-quality, customer-focused service to managers and employees. The role provides expert advice and practical support across a range of people‑related matters, ensuring consistency, compliance and professionalism in line with organisational policies and procedures.

This position is responsible for managing employee relations cases, supporting line managers through people processes, and responding to employee enquiries with sensitivity and accuracy.

What You’ll Be Doing

  • Monitor and manage short-term and long-term absence, including long-term sickness cases
  • Support the People Administration team by advising on escalated or complex issues
  • Implement and administer employee policies and procedures consistently
  • Contribute to the delivery of a high-performing operational People Service
  • Support the Senior People Manager with continuous improvement initiatives aligned to the People Strategy
  • Act as a trusted advisor to stakeholders across the organisation, delivering an excellent customer experience
  • Provide end-to-end case management of employee relations matter

Essential Experience & Skills

  • Experience working on complex ER matters at high volume
  • Strong organisational skills with the ability to manage high volumes of casework and meet deadlines
  • Proficient in Microsoft Word and Excel; numerate, accurate and efficient
  • Flexible, proactive and solution-focused approach
  • Strong stakeholder management and relationship-building skills
  • Ability to manage sensitive situations that may involve strong emotional responses
  • Knowledge of GDPR and confidentiality requirements
  • CIPD Certificate in Personnel Practice

Desirable

  • Experience in education or education‑adjacent settings.
  • Experience enabling non-communications professionals.
  • Background in corporate, internal or stakeholder communications.

Benefits

  • Life Assurance
  • Pension scheme with flexible contribution options
  • “Your Wellbeing Matters” – mental and physical health support
  • Family Growth Support, including enhanced maternity and paternity leave
  • Flexible benefits via Vista, including discounts, Cycle to Work, Electric Car Scheme, critical illness cover, and more

We are an Equal Opportunities Employer.

We reserve the right to close the vacancy early if a high volume of suitable applications is received. Outcomes First Group is committed to a fair, thorough, and efficient recruitment process in line with Keeping Children Safe in Education. While we aim to keep applicants informed, we do not accept liability for any loss of earnings or costs incurred due to delays or changes in compliance processes. All stages are subject to safeguarding checks and statutory requirements, which may affect timescales.

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People Advisor employer: Acorn Care and Education

At Outcomes First Group, we are redefining work/life balance with our participation in the 4-Day Working Week trial, allowing you to enjoy more personal time while earning your full salary. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, including mental health support and family growth assistance, all within a supportive and collaborative work culture that prioritises professional development and community impact. Join us in Bolton and be part of a team that values innovation, accountability, and making a difference in the lives of those we serve.
Acorn Care and Education

Contact Detail:

Acorn Care and Education Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land People Advisor

✨Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Prepare for interviews by researching the company culture and values. Show them you’re not just a fit for the role, but for their team too. We want to see your personality shine!

✨Tip Number 3

Practice common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you’ll come across. Confidence is key!

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. We love a proactive candidate!

We think you need these skills to ace People Advisor

Generalist HR experience
Case management support
Customer service
Stakeholder management
Organisational skills
Proficiency in Word and Excel
Numeracy and accuracy
Flexible and proactive mindset
Building rapport
Emotional intelligence
GDPR awareness
CIPD Qualified
Safeguarding experience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the People Advisor role. Highlight your HR experience and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with our mission at OFG. Let us know why you’re excited to join #TeamOFG!

Showcase Your Skills: Don’t forget to highlight your proficiency in Word and Excel, as well as your stakeholder management experience. We love seeing candidates who can manage high volumes of casework while keeping things organised!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our amazing team!

How to prepare for a job interview at Acorn Care and Education

✨Know Your Stuff

Before the interview, make sure you understand the role of a People Advisor and the responsibilities that come with it. Familiarise yourself with OFG's mission and values, especially their commitment to work/life balance and the 4-Day Working Week trial. This will help you align your answers with what they’re looking for.

✨Showcase Your HR Experience

Be ready to discuss your generalist HR experience in detail. Prepare examples of how you've managed casework, dealt with employee relations, or implemented policies. Highlight your ability to handle sensitive situations and maintain confidentiality, as this is crucial for the role.

✨Demonstrate Stakeholder Management Skills

Since the role involves advising stakeholders, think of instances where you've successfully built rapport with line managers or third parties. Be prepared to share how you’ve navigated challenging conversations or resolved conflicts, showcasing your proactive mindset.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how OFG measures success in their People Services function. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

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