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- Tasks: Build strong client relationships and manage commercial accounts with a focus on exceptional service.
- Company: Join a supportive team at a leading agency in Bridgend.
- Benefits: Enjoy 25 days holiday, pension, life cover, and team events.
- Why this job: Make a real impact by helping clients navigate their insurance needs.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Full training provided with clear career progression opportunities.
The predicted salary is between 30000 - 38000 £ per year.
Acorn by Synergie is recruiting for a motivated and enthusiastic Commercial Account Director on behalf of a valued client in Bridgend. This role is ideal for someone who thrives on building strong client relationships, managing established commercial accounts, and delivering exceptional customer service.
You will work closely with Agency Partners to support renewals, manage policies, and oversee a varied portfolio of large commercial clients.
Key Duties- Support Agency Partners and clients with renewals, policy administration, and general insurance processes.
- Deliver outstanding customer service, reflecting the expertise and professionalism the agency is recognised for.
- Handle enquiries, policy adjustments, new business quotes, claims, renewals, and general administrative duties with a proactive, solution-focused approach.
- Assess client needs and recommend suitable insurance products and risk management solutions.
- Work collaboratively with underwriters and key stakeholders to ensure client requirements are fully understood and met.
- Build and sustain strong relationships with clients and external partners to support business growth.
- Ensure compliance with FCA regulations, maintaining accuracy and a strong customer-first mindset in all documentation and transactions.
- Strong written and verbal communication skills, with the ability to build rapport effectively.
- High level of attention to detail and strong organisational skills.
- Ability to work to deadlines and manage a varied workload within a regulated environment.
- Confident IT user, particularly within Microsoft Office, with the ability to learn new systems quickly.
- Proactive and hardworking team player with strong problem-solving skills.
- Self-motivated, professional, and committed to delivering excellent service.
- Strong negotiation and relationship-building abilities.
- Effective time management skills.
- Previous B2B sales experience.
- Industry knowledge or commercial insurance experience (advantageous but not essential).
- Willingness to work towards a CII qualification.
Full training is provided within a friendly and supportive environment, with opportunities for ongoing development and clear career progression.
What We Offer- Company pension.
- Free on-site parking.
- Mileage and travel required.
- Team events.
- Life cover.
- 25 days holiday plus Bank Holidays.
A full driving licence and access to your own vehicle are essential. Interested? Apply today with your up-to-date CV, or contact Acorn by Synergie for more information.
Acorn by Synergie acts as an employment agency for permanent recruitment.
Commercial Account Director in Wales employer: Acorn by Synergie
Contact Detail:
Acorn by Synergie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Director in Wales
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show them you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Commercial Account Director role. Highlight your experience in managing client relationships and delivering exceptional service – that’s what they want to hear!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Commercial Account Director in Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Commercial Account Director role. Highlight your client relationship management and customer service experience, as these are key to impressing us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've built strong client relationships and managed commercial accounts in the past.
Showcase Your Communication Skills: Since strong written communication is crucial for this role, ensure your application is clear, concise, and free of errors. This is your chance to demonstrate your attention to detail and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Acorn by Synergie
✨Know Your Stuff
Before the interview, make sure you understand the key duties of a Commercial Account Director. Familiarise yourself with insurance processes, client relationship management, and the specific needs of commercial clients. This will help you speak confidently about how your skills align with the role.
✨Showcase Your Communication Skills
Since strong written and verbal communication is crucial for this role, prepare examples that demonstrate your ability to build rapport and handle client enquiries effectively. Think of situations where you’ve successfully managed client relationships or resolved issues.
✨Be Proactive and Solution-Focused
During the interview, highlight your proactive approach to problem-solving. Share specific instances where you’ve identified client needs and recommended suitable solutions. This will show that you’re not just reactive but can anticipate challenges and address them head-on.
✨Demonstrate Team Spirit
As a Commercial Account Director, collaboration is key. Be ready to discuss how you’ve worked with teams in the past, especially with underwriters and stakeholders. Emphasise your ability to contribute positively to a team environment while still being self-motivated.
