At a Glance
- Tasks: Investigate and resolve AS400 operational issues while driving system improvements.
- Company: Join Acorn by Synergie, a dynamic team in the tech industry.
- Benefits: Flexible working hours, on-site role, and a chance to support critical operations.
- Other info: Temporary position with excellent opportunities for professional growth.
- Why this job: Make a real impact by solving complex problems and enhancing business processes.
- Qualifications: Experience with IBM AS400, strong SQL skills, and analytical problem-solving abilities.
The predicted salary is between 19.8 - 24.2 £ per hour.
Acorn by Synergie is recruiting an experienced AS400 Support Specialist to join an Industrial Lab Systems team on a temporary basis. This is an exciting opportunity for a skilled IBM AS400 / IBM i professional to play a key role in supporting business-critical operations and driving system improvements.
You will act as a specialist investigator for operational and system-related issues, working independently to identify root causes, resolve problems, and recommend both immediate corrective actions and sustainable long-term solutions.
What We Offer
- Temporary opportunity.
- On-site working in Caerphilly or Thornbury.
- Monday to Friday working pattern.
- Choice of 8am-4pm or 9am-5pm working hours.
- Opportunity to support business-critical operations.
- Opportunity to contribute to system and process improvements.
Key Responsibilities
- Investigate and resolve AS400 operational and system issues.
- Identify root causes of system and process failures.
- Produce reports, data extracts, and meaningful business insights.
- Write, maintain, and enhance reports and queries.
- Conduct data analysis, validation, and troubleshooting activities.
- Monitor critical business processes and scheduled jobs.
- Identify opportunities for process improvements and automation.
- Support continuous improvement initiatives across the business.
- Develop long-term solutions that reduce reliance on manual workarounds and temporary fixes.
Skills & Experience Required
- Proven experience supporting IBM AS400 / IBM i environments.
- Strong knowledge of SQL and report writing.
- Excellent analytical, problem-solving, and troubleshooting skills.
- Ability to work independently and investigate complex operational issues.
- Experience within a manufacturing or operational environment would be advantageous.
What We're Looking For
We’re looking for a proactive and solutions-focused individual who can quickly become a valuable resource within the team. Strong AS400 / IBM i skills are essential, and the successful candidate will be confident working independently while collaborating with key stakeholders.
Working Pattern
- Monday to Friday, 8am-4pm.
- Monday to Friday, 9am-5pm.
If you’re an experienced AS400 Support Specialist, IBM AS400 Specialist, IBM i Support Specialist or Systems Support Specialist with strong SQL, troubleshooting and analytical skills, we’d love to hear from you. Apply today with your up-to-date CV to find out more about this temporary AS400 Support Specialist opportunity in Caerphilly or Thornbury.
AS400 Support Specialist in Thornbury employer: Acorn by Synergie
Acorn by Synergie is an excellent employer, offering a stable Monday to Friday role with no weekend working, making it ideal for those seeking work-life balance. Employees benefit from a comprehensive package including generous holiday allowance, private medical insurance, and ongoing wellbeing support, all within a supportive and safety-focused work culture that encourages professional growth and teamwork in the vibrant industrial setting of Newton Abbot.
