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- Tasks: Manage logistics, schedule jobs, and handle customer communications in a fast-paced environment.
- Company: Join a leading engineering and service organisation with a dynamic team culture.
- Benefits: Enjoy a competitive salary, excellent benefits, and a supportive work environment.
- Why this job: Be a vital part of operational success while developing your organisational and communication skills.
- Qualifications: Previous admin experience, strong organisational skills, and proficiency in office software required.
- Other info: This is a full-time, permanent role based in Bath.
The predicted salary is between 22000 - 30000 £ per year.
Service Administrator
£26,000 per annum plus Excellent Benefits | Full-Time | Office-Based | Permanent
Acorn by Synergie is recruiting for a Service Administrator to join a dynamic and growing team within a leading engineering and service organisation.
This is a fantastic opportunity for an experienced and highly organised administrator who thrives in a fast-paced environment. You\’ll play a vital role in supporting the engineering and service departments by managing day-to-day logistics, scheduling, and customer communications.
Key Responsibilities:
- Respond to incoming calls and emails promptly and professionally.
- Act as the first point of contact for all customer service queries.
- Schedule jobs and monitor progress of engineers\’ assignments.
- Maintain accurate records of service work and installations.
- Order consumables such as toner and ensure stock levels are maintained.
- Manage parts inventory, including regular stock takes and reordering.
- Arrange timely dispatch of goods to clients and field engineers.
- Coordinate installation appointments with internal teams and customers.
- Support invoicing, filing, and general administrative tasks as required.
Candidate Requirements:
- Previous experience in a busy office or service-based administrative role.
- Strong organisational skills and ability to manage multiple tasks.
- Excellent communication skills, both written and verbal.
- Confident working independently and liaising with multiple stakeholders.
- Proficiency with office software (Microsoft Office / Excel / databases).
What\’s on Offer:
- Competitive salary of £26,000 per annum.
- Excellent benefits package.
- Full-time, permanent position.
- Supportive team and dynamic working environment.
- Opportunity to play a key role in operational success.
Interested?
Apply now with your CV or get in touch with the Acorn by Synergie team for more information!
Acorn by Synergie acts as an employment agency for permanent recruitment.
Service Co-ordinator in Bath employer: Acorn by Synergie
Contact Detail:
Acorn by Synergie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Co-ordinator in Bath
✨Tip Number 1
Familiarise yourself with the engineering and service industry. Understanding the specific challenges and terminology used in this field will help you communicate effectively with both customers and engineers, making you a more attractive candidate.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks in previous roles. Be ready to discuss specific situations where your ability to prioritise and coordinate logistics made a significant impact.
✨Tip Number 3
Brush up on your communication skills. Since you'll be the first point of contact for customer queries, practice clear and professional responses to common service-related questions to demonstrate your readiness for the role.
✨Tip Number 4
Network with professionals in the engineering and service sectors. Attend local events or join online forums to connect with others in the field, which can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Service Co-ordinator in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly in busy office environments. Emphasise your organisational skills and any experience with customer service or logistics.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your previous experiences have prepared you for managing day-to-day logistics and customer communications.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with customers and colleagues in past roles. This could include handling queries or coordinating with multiple stakeholders.
Highlight Software Proficiency: Mention your proficiency with office software, especially Microsoft Office and Excel. If you have experience with databases, be sure to include that as well, as it is relevant to the role.
How to prepare for a job interview at Acorn by Synergie
✨Showcase Your Organisational Skills
As a Service Co-ordinator, you'll need to juggle multiple tasks. Prepare examples from your past experience where you successfully managed various responsibilities simultaneously. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Clearly and Professionally
Since you'll be the first point of contact for customer queries, practice clear and professional communication. During the interview, focus on how you handle customer interactions and resolve issues effectively.
✨Familiarise Yourself with Office Software
Proficiency in Microsoft Office and databases is crucial for this role. Brush up on your skills and be ready to discuss how you've used these tools in previous positions to manage tasks and improve efficiency.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the team dynamics, daily responsibilities, and how success is measured in the role. This not only demonstrates your enthusiasm but also helps you assess if the job is the right fit for you.
