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- Tasks: Manage international client relationships and oversee the export process from order to delivery.
- Company: Join a dynamic team focused on enhancing operational efficiency and customer experience.
- Benefits: Enjoy a competitive salary, Monday to Friday work schedule, and opportunities for growth.
- Why this job: Be part of a role that directly impacts customer satisfaction and global operations.
- Qualifications: Proactive and organised individuals with strong communication skills are encouraged to apply.
- Other info: This is a permanent position based in Cwmbran.
Sales & Export Co-ordinator
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
Cwmbran | £27,000 – £30,000 | Permanent | Monday – Friday |
Overview
We are seeking a proactive and highly organised Sales & Export Co-ordinator on behalf of our client to manage international client relationships and oversee the full export process from order to delivery. This role is key to enhancing operational efficiency and delivering an exceptional customer experience. You will work closely with internal teams, freight forwarders, and logistics partners to ensure timely, compliant, and accurate deliveries, while acting as the central link between customers and our operations function.
Key Responsibilities
Manage the day-to-day sales order processing for export customers.
Act as the customer\’s advocate, ensuring accurate communication between sales and operations.
Prepare and verify all delivery documentation, ensuring compliance with relevant regulations.
Build and maintain strong relationships with freight and shipping partners to meet delivery commitments.
Collaborate with multiple internal departments (Design, Quality, Supply Chain, Manufacturing, etc.) to align operations with customer requirements.
Demonstrate adaptability and the ability to quickly grasp key operational drivers in new environments.
Apply problem-solving skills to anticipate challenges and implement effective solutions.
Maintain calm and effective performance under pressure, prioritising tasks to meet deadlines.
Ensure accuracy in all aspects of order processing and export documentation.
Use Microsoft Office and Dynamics 365 to manage orders, documentation, and customer records.Experience & Skills Required
Proven background in sales support, customer service, or export coordination.
Knowledge of sales processes, order fulfilment, and ERP systems.
Familiarity with export documentation, customs compliance, and international shipping processes.
Strong interpersonal and communication skills, with the ability to influence and represent the business professionally.
Commercially astute, with a customer-focused approach.
Highly reliable, self-motivated, and able to work without constant supervision.
Strong attention to detail and time management skills.
Able to adapt to a fast-paced, changing environment while maintaining professionalism and enthusiasm.
Team-oriented, fostering collaboration across departments to achieve shared goals.Interested? Apply now or contact AnnMarie at the Acorn by Synergie Head Office in Newport!
Acorn by Synergie acts as an employment agency for permanent recruitment
Sales & Export Co-ordinator employer: Acorn by Synergie
Contact Detail:
Acorn by Synergie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Export Co-ordinator
✨Tip Number 1
Research the company and its international markets thoroughly. Understanding their products, services, and target customers will help you tailor your conversations and demonstrate your genuine interest during any discussions.
✨Tip Number 2
Network with professionals in the export and sales industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within the field.
✨Tip Number 3
Prepare to discuss your organisational skills and experience in managing client relationships. Be ready to share specific examples of how you've successfully coordinated projects or handled customer inquiries in the past.
✨Tip Number 4
Familiarise yourself with export regulations and logistics processes. Showing that you have a solid understanding of these areas will set you apart as a candidate who is ready to hit the ground running.
We think you need these skills to ace Sales & Export Co-ordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Sales & Export Co-ordinator position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in sales, export coordination, and customer relationship management. Use bullet points for clarity and focus on achievements that demonstrate your ability to enhance operational efficiency.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain why you are a great fit. Mention specific examples from your past experiences that showcase your organisational skills and proactive approach in managing client relationships.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Sales & Export Co-ordinator.
How to prepare for a job interview at Acorn by Synergie
✨Research the Company
Before your interview, take some time to research the company and its international operations. Understanding their market presence and client relationships will help you demonstrate your interest and knowledge during the conversation.
✨Showcase Your Organisational Skills
As a Sales & Export Co-ordinator, being organised is crucial. Prepare examples from your past experiences that highlight your ability to manage multiple tasks efficiently and how you’ve successfully overseen processes from start to finish.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in managing export processes. Think of specific situations where you had to resolve issues or improve efficiency, and be ready to discuss these in detail.
✨Emphasise Customer Experience
Since this role focuses on enhancing customer experience, be prepared to talk about how you have previously contributed to customer satisfaction. Share any relevant metrics or feedback that showcase your impact in previous roles.
