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- Tasks: Support mortgage consultants by managing applications and ensuring timely progress.
- Company: Join a leading mortgage organization with over 20 years of experience in the UK market.
- Benefits: Enjoy a hybrid work model, competitive salary, bonuses, and career growth opportunities.
- Why this job: Be part of a vibrant culture that values flexibility, technology, and customer satisfaction.
- Qualifications: Prior administrative experience is needed; mortgage knowledge is a plus but not required.
- Other info: This role starts as a fixed term for six months, transitioning to a permanent contract.
The predicted salary is between 18600 - 26000 £ per year.
A top leading mortgage organisation in Chippenham is seeking a Mortgage Support Administrator due to expansion.
Monday to Friday
9am -5pm
Hybrid mon and Tuesday office based and three days from home
23,400, plus bonus!
Career opportunities
Fixed term for six months initially, then going on to a perm contract
A vibrant company culture
The organisation has worked closely with property investors for more than 20 years and during this time has grown to become one of the leading specialist brokers in the UK. The expert team is trained to offer a flexible and friendly service giving the customers access to products from the market’s many providers.
They strive to make the process of finding a mortgage as simple and stress-free as possible, and achieve this through a combination of leading technology, expert knowledge and a personable approach, for which they are regularly recognised for their success and professionalism.
About the role:
As an Administrator, you will provide assistance to our team of expert mortgage and protection consultants to ensure that our customers’ cases are progressed in a timely manor.
Main Accountabilities:
To work closely with the Regional Sales Directors and Broker Services Team in providing effective and comprehensive support throughout the application process.
To fully vet & assess the fitness & propriety of all recruits who are requesting registration
Joining the network
Introducing to the Network (Lead generators, Introducers and Introducer Appointed Representatives)
Amendments to current Advisers (Dual roles and Transfers)
Fully vet & approve adviser & introducer applications in line with FCA requirements.
Ensure that any decision made considers the impact on the customer and demonstrates TCF, particularly in line with Consumer Outcome
Assess new Application in line with network processes and procedures
Review employment/self-employment/gaps in employment references to cover the last 6 years
Complete and review due diligence searches for individuals in line with network processes and procedures
Complete overview of current and past financial standing
Complete required network specific contracts and letters
Adviser contracts
Ongoing assessment of individuals training & competence journey throughout approval process
DBS Document review and assessment completion
Liaise, on a regular basis with applicant, AR Principal and Regional Sales Directors
Maintain & input application details into Broker Services Workflow
Ability to vet & approve different types of applications in line with network processes and procedures
About you:
You will be highly organised, computer literate and trusted to work with minimal levels of supervision.
The Administrators look after a fast moving and ever-changing case load so you will be comfortable shifting priorities and working towards tight deadlines.
Prior administrative experience is required, however, property and mortgage experience is not essential.
Must have good excel skills
Acorn by Synergie acts as an employment agency for permanent recruitment.
Mortgage Support Administrator Hybrid employer: Acorn by Synergie
Contact Detail:
Acorn by Synergie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Support Administrator Hybrid
✨Tip Number 1
Familiarize yourself with the mortgage application process and the specific requirements of the role. Understanding the key responsibilities, such as vetting applications and liaising with various stakeholders, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your organizational skills and ability to manage a fast-paced workload. Prepare examples from your previous experience where you successfully handled multiple tasks or tight deadlines, as this is crucial for the Mortgage Support Administrator position.
✨Tip Number 3
Since the role requires good Excel skills, consider brushing up on your Excel knowledge. Being able to showcase your proficiency in managing data and creating reports can set you apart from other candidates.
✨Tip Number 4
Research the company culture and values of the organization. Being able to articulate how your personal values align with theirs during the interview can demonstrate your fit within their vibrant team environment.
We think you need these skills to ace Mortgage Support Administrator Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and skills, especially your ability to manage a fast-paced workload and shift priorities. Emphasize any experience with customer service or support roles.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your organizational skills and attention to detail will contribute to the team's success in supporting mortgage consultants.
Highlight Relevant Skills: Clearly outline your computer literacy, particularly your Excel skills, as these are essential for the role. Provide examples of how you've used these skills in previous positions.
Showcase Your Adaptability: Demonstrate your ability to work under tight deadlines and adapt to changing priorities. Use specific examples from your past experiences to illustrate this capability.
How to prepare for a job interview at Acorn by Synergie
✨Show Your Organizational Skills
As the role requires a high level of organization, be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. Highlight how you prioritize and stay on top of deadlines.
✨Demonstrate Your Computer Literacy
Since the job involves working with various software and tools, make sure to mention your proficiency in Excel and any other relevant programs. You could even prepare to discuss how you've used technology to improve efficiency in previous roles.
✨Understand the Mortgage Process
While prior mortgage experience isn't essential, having a basic understanding of the mortgage application process can set you apart. Research common terms and procedures so you can speak confidently about them during the interview.
✨Emphasize Your Adaptability
The job description mentions a fast-moving environment with shifting priorities. Be ready to share examples of how you've adapted to changes in your work environment and how you handle tight deadlines without compromising quality.
