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- Tasks: Build strong client relationships and manage commercial accounts with a focus on exceptional service.
- Company: Join a valued client in Bridgend known for its supportive and friendly environment.
- Benefits: Enjoy 25 days holiday, company pension, team events, and ongoing development opportunities.
- Why this job: Make a real impact by supporting clients and driving business growth in a dynamic role.
- Qualifications: Strong communication skills and attention to detail; B2B sales experience is a plus.
- Other info: Full training provided with clear career progression in a regulated environment.
The predicted salary is between 30000 - 38000 £ per year.
Acorn by Synergie is recruiting for a motivated and enthusiastic Commercial Account Director on behalf of a valued client in Bridgend. This role is ideal for someone who thrives on building strong client relationships, managing established commercial accounts, and delivering exceptional customer service.
You will work closely with Agency Partners to support renewals, manage policies, and oversee a varied portfolio of large commercial clients.
Key Duties- Support Agency Partners and clients with renewals, policy administration, and general insurance processes.
- Deliver outstanding customer service, reflecting the expertise and professionalism the agency is recognised for.
- Handle enquiries, policy adjustments, new business quotes, claims, renewals, and general administrative duties with a proactive, solution-focused approach.
- Assess client needs and recommend suitable insurance products and risk management solutions.
- Work collaboratively with underwriters and key stakeholders to ensure client requirements are fully understood and met.
- Build and sustain strong relationships with clients and external partners to support business growth.
- Ensure compliance with FCA regulations, maintaining accuracy and a strong customer-first mindset in all documentation and transactions.
- Strong written and verbal communication skills, with the ability to build rapport effectively.
- High level of attention to detail and strong organisational skills.
- Ability to work to deadlines and manage a varied workload within a regulated environment.
- Confident IT user, particularly within Microsoft Office, with the ability to learn new systems quickly.
- Proactive and hardworking team player with strong problem-solving skills.
- Self-motivated, professional, and committed to delivering excellent service.
- Strong negotiation and relationship-building abilities.
- Effective time management skills.
- Previous B2B sales experience.
- Industry knowledge or commercial insurance experience (advantageous but not essential).
- Willingness to work towards a CII qualification.
Full training is provided within a friendly and supportive environment, with opportunities for ongoing development and clear career progression.
What We Offer- Company pension.
- Free on-site parking.
- Mileage and travel required.
- Team events.
- Life cover.
- 25 days holiday plus Bank Holidays.
A full driving licence and access to your own vehicle are essential.
Interested? Apply today with your up-to-date CV, or contact Acorn by Synergie for more information.
Acorn by Synergie acts as an employment agency for permanent recruitment.
Commercial Account Director in London employer: Acorn by Synergie
Contact Detail:
Acorn by Synergie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute. This will help you tailor your responses and show them you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! You need to be able to sell yourself just like you would sell a product. Highlight your skills, experiences, and what makes you the perfect fit for the Commercial Account Director role.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Commercial Account Director in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Commercial Account Director role. Highlight your client relationship management and customer service experience, as these are key to impressing us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be sure to mention any relevant B2B sales experience or insurance knowledge.
Showcase Your Communication Skills: Since strong written communication is crucial for this position, ensure your application is clear, concise, and free of errors. This is your opportunity to demonstrate your attention to detail and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Acorn by Synergie
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of commercial insurance. Familiarise yourself with common policies, renewals, and the general processes involved. This will not only help you answer questions confidently but also show your enthusiasm for the role.
✨Showcase Your Relationship-Building Skills
Since this role is all about building strong client relationships, prepare examples from your past experiences where you've successfully managed accounts or resolved client issues. Highlight your communication skills and how you’ve maintained rapport with clients.
✨Be Proactive in Problem-Solving
During the interview, demonstrate your proactive approach to problem-solving. Think of scenarios where you’ve identified a potential issue before it became a problem and how you addressed it. This will showcase your ability to think on your feet and your commitment to excellent customer service.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the types of clients you’ll be working with, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
