At a Glance
- Tasks: Manage key client accounts and build strong relationships in a fast-paced environment.
- Company: Join Acorn by Synergie, part of Europe's fifth largest recruitment company.
- Benefits: Enjoy uncapped commission, 33 days' holiday, and a supportive work culture.
- Other info: Participate in team events and community support initiatives.
- Why this job: Make a real impact by helping clients find the best talent while growing your career.
- Qualifications: Experience in account management or customer-focused roles is preferred.
The predicted salary is between 40000 - 50000 £ per year.
- Key Account Manager (Recruitment)
- Plymouth | Competitive Salary + Uncapped Commission | Monday to Friday | Permanent
- Introduction
- Acorn by Synergie, part of
- Synergie - Europe's fifth largest recruitment company
- , is recruiting for a
Key Account Manager to join our successful Plymouth team.
This is an exciting opportunity for an experienced account management, customer success, or recruitment professional to manage and develop a key client account.
You'll play a vital role in building strong relationships, delivering exceptional service, and supporting business growth in a fast-paced, rewarding environment.
- Key Duties
- Build and maintain strong relationships with client contacts and key stakeholders.
- Act as the main point of contact, delivering a responsive and high-quality service.
- Develop a strong understanding of the client's business, workforce requirements, and future hiring plans.
- Source, screen, and place high-quality candidates into suitable roles.
- Manage the onboarding process, ensuring candidates are fully compliant and ready to start.
- Provide ongoing support to workers on assignment, acting as their first point of contact.
- Identify opportunities to improve service levels, increase engagement, and grow the account.
- Resolve client queries professionally, ensuring excellent customer satisfaction.
- Ensure compliance with employment legislation, data protection requirements, and company processes.
- Maintain accurate records and reporting using CRM and ATS systems.
Requirements
- Experience in account management, customer success, client services, operations, recruitment, or a similar customer-focused role.
- Excellent relationship-building and communication skills.
- Strong organisational skills with the ability to manage multiple priorities.
- Commercial awareness with a proactive approach to problem-solving.
- Comfortable analysing data and producing client reports.
- Experience within recruitment, workforce solutions, or staffing is advantageous but not essential.
What We Offer
- Minimum 33 days' holiday.
- Your birthday off and a You Day.
- Uncapped commission scheme with excellent earning potential.
- Employee Assistance Programme (EAP).
- Life assurance from day one.
- Ongoing training, development, and clear career progression.
- Friendly and supportive working environment.
- Competitions, incentives, and regular team events.
- Cycle to Work scheme.
- Paid time off to support the local community.
Interested?
Apply now with your up-to-date CV and take the next step in your career with Acorn by Synergie.
Acorn by Synergie acts as an employment agency for permanent recruitment.
JBRP1_UKTJ
Key Account Manager (Recruitment) in Exeter employer: Acorn by Synergie
Acorn by Synergie is an excellent employer, offering a supportive work culture that values safety and professionalism on construction sites. With opportunities for growth and development, employees can enhance their skills while enjoying a competitive hourly rate and a consistent Monday to Friday schedule in the vibrant community of Caerphilly.
