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For Companies At a Glance
- Tasks: Deliver top-notch customer service and build strong relationships in the insurance sector.
- Company: Join a well-established insurance business with a supportive team culture.
- Benefits: Competitive salary, hybrid work, private medical insurance, and funded professional development.
- Why this job: Make a real impact in financial services while enjoying a great work-life balance.
- Qualifications: Previous insurance experience is a plus; strong communication and rapport-building skills are essential.
- Other info: Enjoy social events and a clear path for career progression.
The predicted salary is between 25000 - 30000 £ per year.
Acorn by Synergie is recruiting on behalf of a well-established insurance business near Tiverton for a Customer Account Manager to join their longstanding and supportive team. This is an excellent opportunity for someone passionate about financial services and delivering an outstanding customer journey, with clear progression and funded professional development.
Key Duties
- Provide a high-quality service to customers via telephone and email.
- Build strong relationships to maximise customer retention and satisfaction.
- Identify and maximise business development opportunities.
- Support company performance against strategic goals and objectives.
- Assist leadership with new projects and process improvements.
Requirements
- Previous insurance experience (CII preferred but not essential).
- Confident decision-making ability.
- Adaptable and willing to take on new challenges.
- Ambitious and motivated to study towards professional qualifications.
- Excellent written and verbal communication skills.
- Strong rapport-building and customer service skills.
What We Offer
- Salary of £25,000-£30,000 depending on skills and experience.
- 35-hour working week supporting a strong work-life balance.
- Hybrid working (2 days per week from home once training is completed).
- Private medical insurance and income protection cover.
- 24 days' holiday rising to 28 days with service, plus bank holidays.
- Option to buy up to 5 additional days' holiday (after qualifying period).
- Funded professional qualifications and development opportunities.
- Up to 25% discount on selected products and access to exclusive discounts.
- Company social events supporting wellbeing and team culture.
Interested? To apply or find out more, please contact the Acorn by Synergie team today. Closing date: 05/02/2026.
B2C Account Manager - Insurance in Exeter employer: Acorn by Synergie
Contact Detail:
Acorn by Synergie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2C Account Manager - Insurance in Exeter
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the B2C Account Manager role. Highlight your customer service skills and any relevant experience in insurance to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take the next step in your career.
We think you need these skills to ace B2C Account Manager - Insurance in Exeter
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the B2C Account Manager role. Highlight your previous experience in insurance and how it aligns with the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, it's crucial to demonstrate your excellent written communication skills. Use clear and concise language in your application to reflect how you would communicate with customers.
Highlight Your Ambition: We love candidates who are eager to learn and grow! Mention any professional qualifications you're pursuing or plan to pursue, as well as your motivation to develop within the financial services sector.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Acorn by Synergie
✨Know Your Insurance Stuff
Brush up on your insurance knowledge before the interview. Familiarise yourself with common terms and concepts in the industry, as well as any recent trends or changes. This will show your passion for financial services and help you engage in meaningful conversations.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you built strong relationships or resolved issues effectively. This will demonstrate your ability to maximise customer retention and satisfaction, which is key for this role.
✨Be Ready to Discuss Development Opportunities
Since the company values professional development, be prepared to talk about your ambitions and how you plan to pursue further qualifications. Mention any relevant courses or certifications you're interested in, showing that you're motivated to grow within the industry.
✨Practice Your Communication Skills
As excellent written and verbal communication skills are crucial for this position, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as confident and articulate.
