At a Glance
- Tasks: Manage key partner relationships and ensure compliance with industry standards.
- Company: Join a dynamic team in a fully remote role with a focus on collaboration.
- Benefits: Competitive salary, flexible remote work, and opportunities for professional growth.
- Other info: Enjoy a supportive environment with regular team interactions and career advancement.
- Why this job: Make an impact in the insurance industry while working from anywhere.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 40000 - 55000 £ per year.
Salary: £40,000 - £55,000
Location: Fully remote (Head office Narbeth)
Permanent, Monday - Friday
Role overview
We are looking for an experienced Account Manager/Senior Account Executive with strong knowledge of the insurance and price comparison markets. The ideal candidate will have excellent emotional intelligence to build and maintain key stakeholder relationships. This role requires a highly organised, commercially aware professional who can manage and hold internal teams and external partners accountable. Duties include administrative and governance tasks to ensure regulatory compliance and high operational standards. Knowledge of travel and pet insurance is desirable.
The Account Manager will report to the Associate Director of Commercial but will have regular contact with all areas of the business. Most of our partners are based in and around London, so accessibility to London is essential. We expect around two face-to-face meetings per month (subject to fluctuation) and quarterly visits to West Wales, where the business is based. However, remote working is the norm outside of these commitments.
Responsibilities:
- Relationship Management: Develop and maintain strong relationships with key partners, ensuring excellent communication and collaboration. Attend meetings scheduled within our performance management framework, such as QBRs and Annual Review meetings.
- Compliance & Governance: Manage and file annual product governance reviews and other regulatory documentation, ensuring compliance with industry, internal, and partner standards.
- Reporting & Analysis: Prepare reports and presentations using Excel, Word, and PowerPoint to communicate key insights and performance updates.
- Stakeholder Management: Build strong relationships with partners, understanding their goals, working styles, and how to effectively collaborate.
- Performance Metrics: Define and manage key performance indicators (KPIs) related to service delivery and performance.
- Contract Management: Ensure robust, fit-for-purpose contracts are in place and regularly reviewed. Manage and negotiate any necessary amendments.
- Change Management: Coordinate, oversee, and ensure the successful delivery of business changes across both our organisation and our partners.
- Operational Efficiency: Establish effective and efficient processes and working practices between our business and partners.
Skills & experience:
- Strong insurance industry knowledge and awareness of the price comparison website (PCW) market.
- Proven ability to build and maintain relationships with stakeholders at all levels.
- Excellent emotional intelligence, communication, and interpersonal skills - a friendly and affable personality that fosters strong relationships.
- Strong negotiation skills with the ability to influence key decisions.
- Highly organised with a keen eye for attention to detail.
- Problem-Solving Ability: Capable of applying influencing and creative thinking skills to resolve service-level issues or business change challenges.
- Accountability & Delivery: Ability to secure commitment to goals and hold partners accountable for delivering agreed outcomes.
- Commercial Awareness: Understanding of business metrics and performance drivers.
- Technical Proficiency: Strong skills in Microsoft Excel, Word, and PowerPoint.
- Data Analysis: Ability to interpret insights from BI tools effectively.
Desirable skills:
- Understanding of travel and pet insurance products.
If you feel your experience can fulfil this role and you’re interested in working for a fantastic company please send your CV.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Account Manager in Doncaster
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Acorn by Synergie). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Acorn by Synergie. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Remote Account Manager in Doncaster
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Acorn by Synergie.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Acorn by Synergie. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Acorn by Synergie
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Acorn by Synergie to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Acorn by Synergie, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Acorn by Synergie's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
