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- Tasks: Help manage the despatch desk and ensure smooth operations daily.
- Company: Join a dynamic team focused on efficient transport and logistics.
- Benefits: Enjoy a competitive pay rate of £11.50 per hour with a Monday to Friday schedule.
- Why this job: Gain hands-on experience in logistics while working in a supportive environment.
- Qualifications: A proactive attitude and good communication skills are essential.
- Other info: This is a long-term temporary position with potential for growth.
Job Title: Despatch Clerk Operator Position Type: Temporary (Until August 2025) Working Hours: Monday to Friday 07:00 – 16:00 Pay Rate: £11.50 per hour Main Responsibilities Assist the Transport Coordinator to ensure the efficient operation of the despatch desk. Produce site paperwork, consignment notes, and picklists accurately. Operate the weighbridge (site-dependent) in compliance with company procedures and policies, ensuring vehicles are weighed in and out appropriately. Ensure goods are received and despatched accurately following company protocols. Produce accurate information for ship discharges (site-dependent). Clearly explain health and safety site rules to haulage contractors. Check legal compliance with required legislation (e.g., ADR documentation). Regularly communicate with haulage companies to ensure outstanding bookings are completed daily, addressing any issues with the Transport Coordinator and Site Management. Communicate politely and courteously over the phone. Confirm picklists accurately. Answer telephone calls and pass on detailed, clear messages. Follow company procedures for IT systems, business administration processes, and policies. Work under the guidance of the Business Support Services team to adhere to company policies and procedures. Perform any reasonable requests to ensure the efficient execution of the role.Knowledge, Skills, and Experience Required A proactive, \”can-do\” attitude to ensure high levels of customer service. Excellent telephone manner with the ability to communicate clearly at all levels and maintain composure under pressure. Strong computer skills for accurate recording of information. Competence in PC applications, including Microsoft Word and Excel. Ability to work effectively in a small office team. How to Apply If you meet the requirements and are interested in this role, please apply directly to this advert with an up-to-date CV. Acorn by Synergie acts as an employment business for the supply of temporary workers
Despatch Desk Operator employer: Acorn by Synergie
Contact Detail:
Acorn by Synergie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Desk Operator
✨Tip Number 1
Familiarize yourself with the specific responsibilities of a Despatch Desk Operator. Understanding the nuances of producing site paperwork and consignment notes will give you an edge during the interview.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Since you'll be interacting with haulage companies and the Transport Coordinator, being clear and polite is crucial.
✨Tip Number 3
Gain a basic understanding of health and safety regulations relevant to the logistics industry. This knowledge will help you explain site rules effectively to contractors.
✨Tip Number 4
If possible, get some hands-on experience with IT systems used in logistics. Familiarity with business administration processes can set you apart from other candidates.
We think you need these skills to ace Despatch Desk Operator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Despatch Desk Operator position. Highlight key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customize your CV to reflect relevant experience and skills that align with the job requirements. Emphasize any previous roles in logistics, transport coordination, or customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit. Mention specific experiences that demonstrate your ability to handle the responsibilities listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Acorn by Synergie
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Despatch Desk Operator. Familiarize yourself with tasks like producing site paperwork, operating the weighbridge, and ensuring compliance with health and safety regulations.
✨Show Your Communication Skills
Since the role involves regular communication with haulage companies and the Transport Coordinator, be prepared to demonstrate your polite and clear communication style during the interview. Practice explaining complex information simply.
✨Highlight Your Attention to Detail
Accuracy is key in this position. Be ready to discuss examples from your past experiences where your attention to detail made a difference, especially in producing accurate documentation or handling compliance checks.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations, such as dealing with a compliance issue or a miscommunication with a haulage contractor. Think through your responses ahead of time.
