At a Glance
- Tasks: Engage with clients, build relationships, and provide tailored solutions.
- Company: Join Acorn by Synergie, a supportive company in Exeter focused on customer care.
- Benefits: Enjoy 22-27 days holiday, healthcare cashplan, gym discounts, and career progression.
- Other info: Work Monday to Friday with every other Saturday morning.
- Why this job: Gain valuable experience with full training and a chance to grow your career.
- Qualifications: No experience needed; just bring your passion and problem-solving skills.
The predicted salary is between 20000 - 30000 £ per year.
Acorn by Synergie has an exciting opportunity for a customer-focused individual with a real can-do attitude to join a company in Exeter as a Customer Account Manager. This is a chance to gain an on-the-job degree, with no experience needed!
Monday - Friday and every other Saturday morning 9am - 12.00 position available. £25-£30k
Requirements:
- You will enjoy having conversations with people, listening and building relationships as it’s important that you really get to know the clients of this business and understand their requirements.
- Full training is given of up to six weeks to ensure you are fully supported by the team and wider organisation.
- You have awesome problem-solving skills - all of the clients are totally unique, so you need to come up with tailor-made solutions. They don’t have a "one size fits all" approach.
- You may currently be working in a customer care role and are now looking for a career.
- You don’t require any previous experience as the client offers on-site training, workshops, coaching and will support you through industry qualifications.
- You will have a passion and entrepreneurial mindset. Many of the client’s most successful business opportunities have come from team members with a passion for the subject.
Rewards:
- 22 days holiday, increasing to 27 days through service (plus bank holidays).
- Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for by the company.
- Excellent training and development schemes with accelerated career progression.
- Company funded CII professional qualification.
- Enhanced maternity & paternity policies.
- Cycle to work loan scheme available to all employees.
- Discount on gym membership across the UK - national and local gyms included.
- Access to hundreds of high-street retailer discounts through our reward and recognition platform.
- Employee Assistance Programme (EAP) to support employees outside of work.
Acorn by Synergie acts as an employment agency for permanent recruitment.
Customer Care Account Manager in Exeter employer: Acorn by Synergie
Acorn by Synergie is an excellent employer, offering a supportive work culture that values safety and professionalism on construction sites. With opportunities for growth and development, employees can enhance their skills while enjoying a competitive hourly rate and a consistent Monday to Friday schedule in the vibrant community of Caerphilly.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Care Account Manager in Exeter
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a phone call or an informal chat, let your passion for helping others shine through. This can set you apart from other candidates.
✨Tip Number 2
Research the company and its values thoroughly. Understanding their approach to customer care will help you align your conversation with their expectations and demonstrate that you're a good fit for their team.
✨Tip Number 3
Prepare to discuss how you've handled challenges in the past, even if they aren't directly related to customer service. Problem-solving skills are crucial for this role, so showcasing your ability to think on your feet can be beneficial.
✨Tip Number 4
Network with current employees or alumni who have worked in similar roles. They can provide insights into the company culture and what it takes to succeed as a Customer Account Manager, which can give you an edge in your application.
We think you need these skills to ace Customer Care Account Manager in Exeter
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what the Customer Account Manager position entails. Focus on the skills required, such as problem-solving and relationship-building, and think about how your experiences align with these.
Tailor Your CV:Make sure your CV highlights any relevant customer service experience or skills, even if they are from different roles. Emphasise your ability to communicate effectively and your enthusiasm for helping others.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer care and your willingness to learn. Mention your can-do attitude and how you can contribute to building relationships with clients.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Acorn by Synergie
✨Show Your People Skills
As a Customer Account Manager, your ability to connect with clients is crucial. Be prepared to discuss your experiences in building relationships and how you approach conversations with customers.
✨Demonstrate Problem-Solving Abilities
Since the role requires tailor-made solutions for unique client needs, think of examples where you've successfully solved problems or adapted to challenges. This will showcase your creativity and adaptability.
✨Express Your Passion
The company values individuals with a passion for their work. Share what excites you about customer care and how you can contribute to the team's success with your entrepreneurial mindset.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's training programmes and career progression opportunities. This shows your interest in growth and commitment to the role, which can leave a positive impression.
