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For Companies At a Glance
- Tasks: Deliver top-notch customer service and build strong relationships in the insurance sector.
- Company: Established insurance business with a supportive team culture near Tiverton.
- Benefits: Competitive salary, hybrid work, private medical insurance, and funded professional development.
- Why this job: Join a passionate team and make a real impact on customer journeys.
- Qualifications: Previous insurance experience preferred; strong communication and rapport-building skills required.
- Other info: Enjoy a balanced work-life with social events and career growth opportunities.
The predicted salary is between 25000 - 30000 £ per year.
Acorn by Synergie is recruiting on behalf of a well-established insurance business near Tiverton for a Customer Account Manager to join their longstanding and supportive team. This is an excellent opportunity for someone passionate about financial services and delivering an outstanding customer journey, with clear progression and funded professional development.
Key Duties
- Provide a high-quality service to customers via telephone and email.
- Build strong relationships to maximise customer retention and satisfaction.
- Identify and maximise business development opportunities.
- Support company performance against strategic goals and objectives.
- Assist leadership with new projects and process improvements.
Requirements
- Previous insurance experience (CII preferred but not essential).
- Confident decision-making ability.
- Adaptable and willing to take on new challenges.
- Ambitious and motivated to study towards professional qualifications.
- Excellent written and verbal communication skills.
- Strong rapport-building and customer service skills.
What We Offer
- Salary of £25,000-£30,000 depending on skills and experience.
- 35-hour working week supporting a strong work-life balance.
- Hybrid working (2 days per week from home once training is completed).
- Private medical insurance and income protection cover.
- 24 days' holiday rising to 28 days with service, plus bank holidays.
- Option to buy up to 5 additional days' holiday (after qualifying period).
- Funded professional qualifications and development opportunities.
- Up to 25% discount on selected products and access to exclusive discounts.
- Company social events supporting wellbeing and team culture.
Interested? To apply or find out more, please contact the Acorn by Synergie team today. Closing date: 05/02/2026. Acorn by Synergie acts as an employment agency for permanent recruitment.
Customer Account Manager - Insurance in Cullompton employer: Acorn by Synergie
Contact Detail:
Acorn by Synergie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager - Insurance in Cullompton
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for a Customer Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Show them you're not just another candidate; you're genuinely interested in their mission and how you can contribute to their success in customer service and business development.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of interaction with customers, being able to articulate your thoughts clearly and confidently is key. Consider mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're serious about joining our team and ready to take on new challenges in the insurance sector.
We think you need these skills to ace Customer Account Manager - Insurance in Cullompton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Account Manager role. Highlight your previous insurance experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, it's crucial to demonstrate your excellent written communication skills. Use clear and concise language in your application to show us you can communicate effectively with customers.
Highlight Your Ambition: We love seeing candidates who are motivated to grow and develop professionally. Mention any qualifications you're pursuing or plan to pursue, especially if they relate to the insurance industry. It shows us you're serious about your career!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at Acorn by Synergie
✨Know Your Stuff
Before the interview, brush up on your insurance knowledge. Familiarise yourself with common terms and concepts in the industry. This will not only help you answer questions confidently but also show your passion for financial services.
✨Showcase Your Communication Skills
As a Customer Account Manager, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've successfully built relationships with customers in the past.
✨Demonstrate Adaptability
The role requires someone who can adapt to new challenges. Think of instances where you've had to adjust quickly to changes or take on new responsibilities. Sharing these experiences will highlight your flexibility and willingness to grow.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company’s goals or the team dynamics. This shows that you're genuinely interested in the role and helps you assess if the company is the right fit for you.
