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For Companies At a Glance
- Tasks: Deliver top-notch customer service and build strong relationships in the insurance sector.
- Company: Join a well-established insurance business with a supportive team culture.
- Benefits: Competitive salary, hybrid work, private medical insurance, and funded professional development.
- Why this job: Make a real impact while progressing your career in a dynamic environment.
- Qualifications: Previous insurance experience preferred; strong communication and customer service skills required.
- Other info: Enjoy a great work-life balance with social events and exclusive discounts.
The predicted salary is between 25000 - 30000 £ per year.
Acorn by Synergie is recruiting on behalf of a well-established insurance business near Tiverton for a Customer Account Manager to join their longstanding and supportive team. This is an excellent opportunity for someone passionate about financial services and delivering an outstanding customer journey, with clear progression and funded professional development.
Key Duties
- Provide a high-quality service to customers via telephone and email.
- Build strong relationships to maximise customer retention and satisfaction.
- Identify and maximise business development opportunities.
- Support company performance against strategic goals and objectives.
- Assist leadership with new projects and process improvements.
Requirements
- Previous insurance experience (CII preferred but not essential).
- Confident decision-making ability.
- Adaptable and willing to take on new challenges.
- Ambitious and motivated to study towards professional qualifications.
- Excellent written and verbal communication skills.
- Strong rapport-building and customer service skills.
What We Offer
- Salary of £25,000-£30,000 depending on skills and experience.
- 35-hour working week supporting a strong work-life balance.
- Hybrid working (2 days per week from home once training is completed).
- Private medical insurance and income protection cover.
- 24 days' holiday rising to 28 days with service, plus bank holidays.
- Option to buy up to 5 additional days' holiday (after qualifying period).
- Funded professional qualifications and development opportunities.
- Up to 25% discount on selected products and access to exclusive discounts.
- Company social events supporting wellbeing and team culture.
Interested? To apply or find out more, please contact the Acorn by Synergie team today.
Locations
B2C Account Manager - Insurance in Cullompton, Devon employer: Acorn by Synergie
Contact Detail:
Acorn by Synergie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2C Account Manager - Insurance in Cullompton, Devon
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service and account management. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Show off your passion for financial services! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to delivering an outstanding customer journey.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace B2C Account Manager - Insurance in Cullompton, Devon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the B2C Account Manager role. Highlight your previous insurance experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since excellent written and verbal communication is key for this role, ensure your application reflects this. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love a polished application!
Demonstrate Your Passion: Let us know why you're passionate about financial services and customer satisfaction. Share any experiences that showcase your commitment to delivering an outstanding customer journey. We’re looking for someone who’s genuinely excited about the role!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right place. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Acorn by Synergie
✨Know Your Stuff
Make sure you brush up on your insurance knowledge before the interview. Familiarise yourself with common terms and concepts in the industry, as well as the specific services offered by the company. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role is all about delivering an outstanding customer journey, be prepared to share examples of how you've provided excellent service in the past. Think of specific situations where you built strong relationships or resolved issues effectively, as this will demonstrate your ability to maximise customer satisfaction.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your decision-making and adaptability. Practice responding to hypothetical situations related to customer account management, as this will help you articulate your thought process and problem-solving skills during the interview.
✨Express Your Ambition
Let them know you're motivated to grow within the company and pursue professional qualifications. Share your career goals and how they align with the company's values and opportunities for development. This will highlight your ambition and commitment to contributing to their success.
