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- Tasks: Ensure exceptional customer experience and support teams with admin tasks and event organisation.
- Company: Dynamic company focused on delivering outstanding guest experiences.
- Benefits: Competitive salary, private medical insurance, 24-28 days holiday, and great work-life balance.
- Why this job: Be the face of the company and make a real impact on guest experiences.
- Qualifications: Strong communication skills and experience in administration or operational support.
- Other info: Join a supportive team with excellent learning and development opportunities.
The predicted salary is between 24000 - 26500 £ per year.
We are looking for a friendly, adaptable, and committed individual to ensure the delivery of an exceptional customer experience. This role involves supporting various teams across the business through administrative tasks and organising company events and activities.
Key Duties
- Day-to-day management of Front of House and surrounding meeting room areas to deliver a positive impression for customers, tenants, and visitors.
- Building and managing positive working relationships, both internally and externally.
- Delivering an excellent customer experience as the first point of face-to-face contact.
- Demonstrating commitment to continuous learning and improving service standards.
- Providing administrative support for a variety of teams.
- Assisting with the delivery of events and other activities as required by the business.
- Ensuring compliance with all regulatory requirements, particularly Health & Safety and GDPR.
Requirements
- Strong verbal and written communication skills.
- Proactive approach with the ability to adapt to changing priorities.
- Ability to work collaboratively within a small, multi-disciplinary team.
- Ability to prioritise tasks, work independently, and manage own workload effectively.
- Competent in MS Office, including Outlook, Word, and Excel.
- Proven experience in administration or operational support roles.
- Consistently positive and professional approach to work in line with company behaviours and regulatory responsibilities.
What We Offer
- 35-hour week supporting a great work-life balance.
- Company events to support social wellbeing.
- Private medical insurance and income protection cover.
- 24 days' holiday, increasing to 28 days per year with length of service (plus bank holidays), with the option to 'buy' an extra 5 days per year after a qualifying period.
- Comprehensive induction programme and excellent learning and development opportunities, including professional memberships and relevant qualifications.
Interested? Apply online or contact Acorn by Synergie for further information.
Locations
Guest Experience & Admin Event Coordinator in Cornwall, Truro employer: Acorn by Synergie
Contact Detail:
Acorn by Synergie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience & Admin Event Coordinator in Cornwall, Truro
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what events they host and how they engage with their community. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering an exceptional customer experience, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or family member to get comfortable with common interview questions.
✨Tip Number 3
Show off your organisational skills by preparing a portfolio of past events you've coordinated or administrative tasks you've managed. Bring this along to your interview to demonstrate your proactive approach and ability to handle multiple priorities effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can leave a lasting impression. Plus, it shows your commitment to maintaining positive working relationships, which is key for this role.
We think you need these skills to ace Guest Experience & Admin Event Coordinator in Cornwall, Truro
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and adaptable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Experience: Make sure to highlight your relevant experience in administration and customer service. We’re looking for someone who can manage tasks effectively, so give us examples of how you've done this in the past.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This will help us see your strong communication skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Acorn by Synergie
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Guest Experience & Admin Event Coordinator role. Familiarise yourself with the key duties and requirements listed in the job description. This will help you tailor your answers to show how your skills and experiences align perfectly with what they’re looking for.
✨Showcase Your Communication Skills
Since strong verbal and written communication skills are crucial for this position, prepare examples that highlight your ability to communicate effectively. Think of situations where you’ve successfully managed relationships or resolved issues, as these will demonstrate your capability to deliver an exceptional customer experience.
✨Be Ready to Discuss Adaptability
This role requires a proactive approach and the ability to adapt to changing priorities. Prepare to discuss times when you’ve had to pivot quickly in your work. Share specific examples that illustrate your flexibility and how you manage your workload under pressure.
✨Demonstrate Your Team Spirit
As the role involves working collaboratively within a small team, be ready to talk about your experiences in teamwork. Highlight instances where you’ve contributed to a team’s success or supported colleagues in achieving common goals. This will show that you’re not just a lone wolf but someone who thrives in a collaborative environment.
