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- Tasks: Build strong client relationships and manage commercial accounts with a focus on exceptional service.
- Company: Join a valued client in Bridgend with a supportive and friendly work environment.
- Benefits: Enjoy 25 days holiday, company pension, team events, and full training.
- Why this job: Make a real impact by delivering tailored insurance solutions and supporting business growth.
- Qualifications: Strong communication skills, attention to detail, and a proactive approach are essential.
- Other info: Opportunities for ongoing development and clear career progression await you.
The predicted salary is between 30000 - 38000 £ per year.
Acorn by Synergie is recruiting for a motivated and enthusiastic Commercial Account Director on behalf of a valued client in Bridgend. This role is ideal for someone who thrives on building strong client relationships, managing established commercial accounts, and delivering exceptional customer service.
You will work closely with Agency Partners to support renewals, manage policies, and oversee a varied portfolio of large commercial clients.
Key Duties- Support Agency Partners and clients with renewals, policy administration, and general insurance processes.
- Deliver outstanding customer service, reflecting the expertise and professionalism the agency is recognised for.
- Handle enquiries, policy adjustments, new business quotes, claims, renewals, and general administrative duties with a proactive, solution-focused approach.
- Assess client needs and recommend suitable insurance products and risk management solutions.
- Work collaboratively with underwriters and key stakeholders to ensure client requirements are fully understood and met.
- Build and sustain strong relationships with clients and external partners to support business growth.
- Ensure compliance with FCA regulations, maintaining accuracy and a strong customer-first mindset in all documentation and transactions.
- Strong written and verbal communication skills, with the ability to build rapport effectively.
- High level of attention to detail and strong organisational skills.
- Ability to work to deadlines and manage a varied workload within a regulated environment.
- Confident IT user, particularly within Microsoft Office, with the ability to learn new systems quickly.
- Proactive and hardworking team player with strong problem-solving skills.
- Self-motivated, professional, and committed to delivering excellent service.
- Strong negotiation and relationship-building abilities.
- Effective time management skills.
- Previous B2B sales experience.
- Industry knowledge or commercial insurance experience (advantageous but not essential).
- Willingness to work towards a CII qualification.
Full training is provided within a friendly and supportive environment, with opportunities for ongoing development and clear career progression.
What We Offer- Company pension.
- Free on-site parking.
- Mileage and travel required.
- Team events.
- Life cover.
- 25 days holiday plus Bank Holidays.
- A full driving licence and access to your own vehicle are essential.
Interested? Apply today with your up-to-date CV, or contact Acorn by Synergie for more information.
Acorn by Synergie acts as an employment agency for permanent recruitment.
Commercial Account Director employer: Acorn by Synergie
Contact Detail:
Acorn by Synergie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute. This shows you’re genuinely interested and helps you stand out from the crowd.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it relates to the role of Commercial Account Director. Highlight your relationship-building skills and customer service expertise to make a lasting impression.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Commercial Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Commercial Account Director role. Highlight your client relationship management and customer service skills, as these are key to impressing us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be sure to mention any relevant B2B sales experience or insurance knowledge.
Showcase Your Communication Skills: Since strong written communication is crucial for this position, ensure your application is clear, concise, and free of errors. This will demonstrate your attention to detail and professionalism right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Acorn by Synergie
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of commercial insurance. Brush up on key terms and processes, especially those related to renewals and policy administration. This will show your potential employer that you're serious about the role and ready to hit the ground running.
✨Showcase Your Relationship-Building Skills
Since this role is all about building strong client relationships, prepare examples from your past experiences where you've successfully managed accounts or resolved client issues. Be ready to discuss how you approach relationship-building and what strategies you use to maintain those connections.
✨Demonstrate Your Problem-Solving Abilities
Think of specific situations where you've had to tackle challenges in a previous role. Highlight your proactive approach and how you found solutions that benefited both the client and the company. This will illustrate your ability to handle the varied workload mentioned in the job description.
✨Be Ready to Discuss Compliance
Familiarise yourself with FCA regulations and be prepared to discuss how you ensure compliance in your work. This shows that you understand the importance of accuracy and professionalism in the insurance industry, which is crucial for this position.
