At a Glance
- Tasks: Build strong client relationships and manage commercial accounts with a focus on exceptional service.
- Company: Join a valued client in Bridgend, known for its supportive and friendly environment.
- Benefits: Enjoy a competitive salary, pension, 25 days holiday, and team events.
- Why this job: Make a real impact by delivering outstanding service and supporting business growth.
- Qualifications: Strong communication skills and attention to detail; B2B sales experience is a plus.
- Other info: Full training provided with clear career progression opportunities.
The predicted salary is between 30000 - 42000 Β£ per year.
Acorn by Synergie is recruiting for a motivated and enthusiastic Commercial Account Director on behalf of a valued client in Bridgend. This role is ideal for someone who thrives on building strong client relationships, managing established commercial accounts, and delivering exceptional customer service.
You will work closely with Agency Partners to support renewals, manage policies, and oversee a varied portfolio of large commercial clients.
Key Duties- Support Agency Partners and clients with renewals, policy administration, and general insurance processes.
- Deliver outstanding customer service, reflecting the expertise and professionalism the agency is recognised for.
- Handle enquiries, policy adjustments, new business quotes, claims, renewals, and general administrative duties with a proactive, solution-focused approach.
- Assess client needs and recommend suitable insurance products and risk management solutions.
- Work collaboratively with underwriters and key stakeholders to ensure client requirements are fully understood and met.
- Build and sustain strong relationships with clients and external partners to support business growth.
- Ensure compliance with FCA regulations, maintaining accuracy and a strong customer-first mindset in all documentation and transactions.
- Strong written and verbal communication skills, with the ability to build rapport effectively.
- High level of attention to detail and strong organisational skills.
- Ability to work to deadlines and manage a varied workload within a regulated environment.
- Confident IT user, particularly within Microsoft Office, with the ability to learn new systems quickly.
- Proactive and hardworking team player with strong problem-solving skills.
- Self-motivated, professional, and committed to delivering excellent service.
- Strong negotiation and relationship-building abilities.
- Effective time management skills.
- Previous B2B sales experience.
- Industry knowledge or commercial insurance experience (advantageous but not essential).
- Willingness to work towards a CII qualification.
Full training is provided within a friendly and supportive environment, with opportunities for ongoing development and clear career progression.
What We Offer- Company pension.
- Free on-site parking.
- Mileage and travel required.
- Team events.
- Life cover.
- 25 days holiday plus Bank Holidays.
A full driving licence and access to your own vehicle are essential.
Interested? Apply today with your up-to-date CV, or contact Acorn by Synergie for more information.
Acorn by Synergie acts as an employment agency for permanent recruitment.
Commercial Account Director in Bridgend employer: Acorn by Synergie
Contact Detail:
Acorn by Synergie Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Commercial Account Director in Bridgend
β¨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. Building relationships can open doors that a CV just can't.
β¨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you can add value, especially in client relationship management.
β¨Tip Number 3
Follow up after interviews with a thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, itβs a great chance to reiterate why youβre the perfect fit!
β¨Tip Number 4
Donβt forget to apply through our website! Weβve got loads of opportunities, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Commercial Account Director in Bridgend
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Commercial Account Director role. Highlight your client relationship management and customer service skills, as these are key to impressing us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be sure to mention any relevant B2B sales experience or insurance knowledge.
Showcase Your Communication Skills: Since strong written communication is crucial for this position, ensure your application is clear, concise, and free of errors. This is your opportunity to demonstrate your attention to detail and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy!
How to prepare for a job interview at Acorn by Synergie
β¨Know Your Stuff
Before the interview, make sure you understand the company and its values. Research their approach to client relationships and customer service. This will help you align your answers with what theyβre looking for.
β¨Showcase Your Communication Skills
As a Commercial Account Director, strong communication is key. Prepare examples of how you've built rapport with clients or resolved issues effectively. Practise articulating these experiences clearly and confidently.
β¨Demonstrate Problem-Solving Abilities
Think of specific instances where youβve tackled challenges in previous roles. Be ready to discuss how you approached these situations and the outcomes. This shows your proactive mindset and ability to handle varied workloads.
β¨Ask Insightful Questions
Prepare thoughtful questions about the role and the companyβs future. This not only shows your interest but also helps you gauge if the company is the right fit for you. Think about asking about team dynamics or growth opportunities.