At a Glance
- Tasks: Build strong client relationships and manage commercial accounts with a focus on exceptional service.
- Company: Join a valued client in Bridgend with a supportive and friendly work environment.
- Benefits: Competitive salary, company pension, 25 days holiday, and team events.
- Why this job: Make a real impact by supporting clients and driving business growth in a dynamic role.
- Qualifications: Strong communication skills, attention to detail, and a proactive approach are essential.
- Other info: Full training provided with clear career progression opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Acorn by Synergie is recruiting for a motivated and enthusiastic Commercial Account Director on behalf of a valued client in Bridgend. This role is ideal for someone who thrives on building strong client relationships, managing established commercial accounts, and delivering exceptional customer service. You will work closely with Agency Partners to support renewals, manage policies, and oversee a varied portfolio of large commercial clients.
Key Duties
- Support Agency Partners and clients with renewals, policy administration, and general insurance processes.
- Deliver outstanding customer service, reflecting the expertise and professionalism the agency is recognised for.
- Handle enquiries, policy adjustments, new business quotes, claims, renewals, and general administrative duties with a proactive, solution-focused approach.
- Assess client needs and recommend suitable insurance products and risk management solutions.
- Work collaboratively with underwriters and key stakeholders to ensure client requirements are fully understood and met.
- Build and sustain strong relationships with clients and external partners to support business growth.
- Ensure compliance with FCA regulations, maintaining accuracy and a strong customer-first mindset in all documentation and transactions.
Requirements
- Strong written and verbal communication skills, with the ability to build rapport effectively.
- High level of attention to detail and strong organisational skills.
- Ability to work to deadlines and manage a varied workload within a regulated environment.
- Confident IT user, particularly within Microsoft Office, with the ability to learn new systems quickly.
- Proactive and hardworking team player with strong problem-solving skills.
- Self-motivated, professional, and committed to delivering excellent service.
- Strong negotiation and relationship-building abilities.
- Effective time management skills.
Additional Experience
- Previous B2B sales experience.
- Industry knowledge or commercial insurance experience (advantageous but not essential).
- Willingness to work towards a CII qualification.
Full training is provided within a friendly and supportive environment, with opportunities for ongoing development and clear career progression.
What We Offer
- Company pension.
- Free on-site parking.
- Mileage and travel required.
- Team events.
- Life cover.
- 25 days holiday plus Bank Holidays.
A full driving licence and access to your own vehicle are essential. Interested? Apply today with your up-to-date CV, or contact Acorn by Synergie for more information. Acorn by Synergie acts as an employment agency for permanent recruitment.
Locations
Commercial Account Director in Bridgend, Wales employer: Acorn by Synergie
Contact Detail:
Acorn by Synergie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Director in Bridgend, Wales
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Know their values and how you can contribute. This shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role of Commercial Account Director. Keep it concise but impactful – you want to leave a lasting impression.
✨Tip Number 4
Don't forget to follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Commercial Account Director in Bridgend, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Commercial Account Director role. Highlight your client relationship management and customer service skills, as these are key to impressing us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be sure to mention any relevant B2B sales experience or insurance knowledge.
Showcase Your Communication Skills: Since strong written communication is crucial for this position, ensure your application is clear, concise, and free of errors. We want to see your ability to build rapport through your writing!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Acorn by Synergie
✨Know Your Stuff
Before the interview, make sure you understand the role of a Commercial Account Director inside out. Familiarise yourself with the key duties mentioned in the job description, like managing client relationships and handling policy renewals. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong written and verbal communication skills are crucial for this role, prepare examples from your past experiences where you've successfully built rapport with clients or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've tackled challenges in previous roles. Think of specific instances where you had to assess client needs and recommend solutions. This will highlight your proactive approach and problem-solving skills, which are essential for delivering exceptional customer service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.