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For Companies At a Glance
- Tasks: Engage with customers, build relationships, and identify sales opportunities.
- Company: Forward-thinking financial services organisation focused on customer satisfaction.
- Benefits: Competitive salary, career progression, healthcare plan, and generous holiday allowance.
- Why this job: Kickstart your career in finance with full training and a recognised qualification.
- Qualifications: Customer service experience is a plus; enthusiasm and ambition are key.
- Other info: Join a supportive team with excellent growth opportunities and flexible benefits.
The predicted salary is between 24000 - 35000 £ per year.
Acorn by Synergie is recruiting a B2B Customer Account Manager for a forward-thinking financial services organisation. The role focuses on putting the customer first while supporting cross-selling and up-selling opportunities. This is an excellent opportunity for someone looking to build a long-term career in financial services, with full training and the chance to gain a nationally recognised degree. Anyone with a retail background, we want to hear from you as well.
Hours & Salary
Monday - Friday, 08:30am - 5pm
Salary: £28,000- £35,000 per annum initially, with increases as CII qualifications are achieved
Key Responsibilities
- Engage with customers to provide excellent service and advice
- Build strong, long-lasting customer relationships
- Identify cross-selling and up-selling opportunities while prioritising the customer journey
- Work towards gaining a company-funded CII professional qualification
- Participate in workshops, coaching, and on-the-job training
About You
- Enjoy interacting with people and building relationships
- Strong problem-solving skills
- Experience in customer service, administration, or hospitality is desirable but not essential
- Ambitious, motivated, and eager to progress within the company
- Willing to learn and develop through industry qualifications and internal programmes
Benefits
- 22 days holiday, increasing to 27 days with service (plus bank holidays)
- Access to a company-paid healthcare cash plan
- Company-funded CII qualification
- Cycle to work scheme and gym membership discounts
- Flexible benefits including critical illness cover, private medical insurance, and income protection
- Access to high street retailer discounts via reward and recognition platform
- Employee Assistance Programme (EAP)
- Employee discounts on a range of insurance products
If you're ambitious, customer-focused, and ready to start your career in financial services, apply today to join this supportive and growing team.
B2B Client Account Manager in Bath employer: Acorn by Synergie
Contact Detail:
Acorn by Synergie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B Client Account Manager in Bath
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your personality! During interviews, let your enthusiasm for the role shine through. Remember, they’re not just hiring your skills; they want to see if you’ll fit into their team culture.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show that you’re genuinely interested in the position. Plus, it keeps you on their radar!
We think you need these skills to ace B2B Client Account Manager in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the B2B Client Account Manager role. Highlight any customer service or relationship-building experience you have, as this is key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Ambition: We love ambitious candidates! Mention any goals you have for your career and how you see yourself growing with us. This shows you're not just looking for a job, but a long-term opportunity.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at Acorn by Synergie
✨Know Your Customer Service Basics
Since the role is all about putting the customer first, brush up on your customer service principles. Think about how you can demonstrate your ability to build strong relationships and provide excellent service during the interview.
✨Prepare for Cross-Selling Scenarios
Be ready to discuss how you would identify cross-selling and up-selling opportunities. Consider examples from your past experiences where you've successfully done this, even if it was in a retail or hospitality setting.
✨Show Your Ambition
This company values ambition and motivation. Be sure to express your eagerness to progress within the company and your willingness to learn through industry qualifications. Share your career goals and how they align with the company's vision.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This shows your interest in the role and the company. You might want to ask about the training programmes available or how success is measured in the B2B Client Account Manager position.