At a Glance
- Tasks: Support service and operations teams in a fast-paced, dynamic environment.
- Company: Join Acorn, a company that values teamwork and integrity.
- Benefits: Enjoy life assurance, wellbeing support, and fitness discounts.
- Other info: Temp to perm role with opportunities for growth and development.
- Why this job: Be part of a team that delivers exceptional customer service every day.
- Qualifications: Organisational skills and experience in administrative or operational roles preferred.
The predicted salary is between 27900 - 34100 £ per year.
At Acorn, we believe in delivering excellence through teamwork, integrity, and a customer-first approach. Our culture is built on collaboration, accountability, and continuous improvement. If you thrive in a dynamic environment and want to be part of a company that values its people as much as its clients, this is your opportunity.
About the Role
Are you highly organised, proactive, and passionate about delivering excellent support in a fast-paced environment? We are looking for a Service & Operations Coordinator to join our growing team and play a key role in ensuring the smooth day-to-day running of our service and operational activities. This is a varied position offering exposure to multiple areas of the business, where no two days are the same. You will work closely with operational teams, engineers, subcontractors, and clients, helping to coordinate activities, maintain compliance documentation, and support the delivery of exceptional customer service.
Location: Slough
Salary: up to £28000
Hours: 37.5 per week (Shift patterns: 7:00am–3:30pm & 9:00am–5:30pm) on rotation
Company Benefits
- Life Assurance
- 360 Wellbeing App - 24/7 access to GP appointments
- Death in Service Insurance
- Scottish widow pension
- Fertility Treatment Support Leave
- Paid Maternity Leave
- Paid Paternity Leave
- Gym & fitness discounts and other lifestyle discounts
- Employee Recognition Scheme
Key Responsibilities
- Provide administrative and operational support to service and operations teams.
- Act as a professional first point of contact for visitors and incoming calls.
- Manage and maintain client documentation, compliance records, and operational paperwork.
- Coordinate subcontractor administration, including certification management and site visit arrangements.
- Support engineers with ordering tools, booking goods received, and organising supplies.
- Issue and monitor documentation required before works commence.
- Assist with invoice administration and internal approval processes.
- Maintain accurate records across internal systems and client portals.
- Produce reports and support service improvement initiatives.
- Work collaboratively across departments to support business objectives and service delivery.
About You
We are looking for a motivated and organised individual who can confidently manage multiple priorities while maintaining a high level of accuracy and professionalism. You will ideally have:
- Previous experience in an administrative, coordination, or operational support role.
- Strong organisational and time management skills.
- Excellent written and verbal communication skills.
- Good working knowledge of Microsoft Word, Excel, and Outlook.
- A proactive approach with the ability to work independently and as part of a team.
- Experience within a maintenance, engineering, or service-led environment would be preferable.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.
Services and Operations Coordinator in Slough employer: Acorn
At Acorn, we pride ourselves on fostering a supportive and inclusive work environment in Slough, where teamwork and integrity are at the heart of our operations. As a Services and Operations Coordinator, you will benefit from a range of employee perks including life assurance, wellness support, and generous parental leave, all while enjoying opportunities for professional growth in a dynamic and collaborative setting. Join us to make a meaningful impact while being part of a company that truly values its people.
