At a Glance
- Tasks: Provide frontline IT support via phone, remote, and on-site assistance.
- Company: Join Acora, a leading tech company focused on customer satisfaction.
- Benefits: Flexible shifts, competitive pay, and opportunities for growth.
- Other info: Dynamic work environment with a focus on friendly service.
- Why this job: Make a difference by helping over 5,000 users with their tech needs.
- Qualifications: Strong communication skills and a passion for technology.
The predicted salary is between 31500 - 38500 £ per year.
Acora is seeking a 1st Line Support Technician to provide frontline IT assistance across a range of technologies.
The role includes phone, remote, and on-site support for customers, with a focus on fast, friendly service and adherence to ISO-aligned policies.
You will support over 5,000 end users, participate in a flexible shift pattern, and help maintain high standards of customer satisfaction while working within Acora’s established processes and procedures.
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First-Line IT Support Technician in Norwich employer: Acora
As a Desktop Support Analyst, you will thrive in a dynamic work environment that values innovation and collaboration. Our company offers competitive salaries, comprehensive benefits, and ample opportunities for professional development, ensuring that you can grow your skills while making a meaningful impact on our users' experiences. Located in a vibrant area, we foster a supportive culture that encourages teamwork and celebrates success.
