At a Glance
- Tasks: Provide remote IT support, diagnose issues, and enhance user proficiency.
- Company: Acora, a dynamic company focused on customer support.
- Benefits: Flexible remote work, competitive pay, and opportunities for skill development.
- Other info: Ideal for night owls looking for a rewarding tech role.
- Why this job: Join a supportive team and make a difference in users' tech experiences.
- Qualifications: Experience with Windows OS, Microsoft applications, and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
Acora is hiring a Service Desk Analyst to support customers during extended weekend coverage.
The role operates on 7:00 PM to 7:00 AM shifts Monday to Thursday and focuses on Windows OS, Microsoft applications, and core IT support delivered remotely.
You will diagnose issues, install and configure Windows environments, support Exchange and AD, and provide user training and documentation to enhance user proficiency.
A weekend-based schedule is required.
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Night Service Desk Analyst — Remote IT Support employer: Acora
As a Desktop Support Analyst, you will thrive in a dynamic work environment that values innovation and collaboration. Our company offers competitive salaries, comprehensive benefits, and ample opportunities for professional development, ensuring that you can grow your skills while making a meaningful impact on our users' experiences. Located in a vibrant area, we foster a supportive culture that encourages teamwork and celebrates success.
