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For Companies At a Glance
- Tasks: Manage customer accounts, develop relationships, and spot growth opportunities.
- Company: Join Acora, a forward-thinking tech services partner in the AI era.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: Experience in customer relationship management and strong communication skills.
- Other info: Exciting career growth in a supportive and innovative environment.
The predicted salary is between 35000 - 45000 £ per year.
You will be responsible for the day to day management of customer accounts, developing existing relationships and spotting new opportunities to ensure profitable growth. You will create and manage a sales pipeline, regularly communicate with your customer accounts by telephone, email and in person, and oversee the customer experience throughout the business.
Role Responsibilities
- Manage existing customer accounts and potential customer relationships
- Creating and managing opportunities
- Manage and maintain customer account plans and strategic direction
- Achieving all relevant KPIs and ensuring the continued year on year growth of OPEX and CAPEX sales
- Producing customer forecasts and strategies
- Meeting and presenting to customers regularly
- Escalating customer issues through the wider company
- Attending network events
- Spotting development opportunities with your customers
- Providing exceptional customer service
- Spotting development opportunities with customers to cross-sell other established services
- Strategising the long-term growth of your customer accounts
- Generating ideas with the Solutions Team and assist with implementing process improvements or new product offerings
- Contributing to inter-departmental projects that contribute to wider company objectives
- Adhering to company policies
- Maintaining accurate records using company systems such as Microsoft Dynamics
- Understanding and adopting company values
- Being responsible for your own and other people's Health & Safety at work
Skills, Knowledge & Experience
- Managing existing and potential customer relationships
- Creating and managing opportunities
- Ensuring the continued year on year growth of OPEX and CAPEX sales
- Producing customer forecasts and strategies
- Regularly meeting and presenting to customers
- Escalating customer issues through the wider company
- Attending networking events
- Knowledge of Microsoft Dynamics or similar CRM systems
- Time management and organisation
- Analytical and problem-solving skills
Account Manager in London employer: Acora
Contact Detail:
Acora Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Network like a pro! Attend industry events and connect with potential clients or colleagues. It’s all about building those relationships that can lead to new opportunities.
✨Tip Number 2
Don’t just wait for the phone to ring! Be proactive in reaching out to your customer accounts. Regular communication shows you care and helps spot new opportunities before they even arise.
✨Tip Number 3
Get familiar with Microsoft Dynamics or any CRM system. Knowing how to manage customer data effectively will help you create better strategies and forecasts, making you a valuable asset to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our innovative team at Acora.
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in managing customer accounts and developing relationships, as this is key to what we’re looking for at Acora.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve achieved KPIs or contributed to sales growth in previous roles. We love seeing how you’ve made a real impact!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate clarity, and it helps us understand your qualifications better.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining our team at Acora!
How to prepare for a job interview at Acora
✨Know Your Accounts
Before the interview, take some time to research the company’s existing customer accounts. Understand their needs and challenges, and think about how you can contribute to their growth. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Sales Skills
Be prepared to discuss your experience with managing sales pipelines and achieving KPIs. Bring specific examples of how you've successfully developed customer relationships and spotted new opportunities in the past. This will demonstrate your ability to drive profitable growth.
✨Communicate Clearly
Since the role involves regular communication with customers, practice articulating your thoughts clearly and confidently. Use examples from your previous roles where effective communication led to successful outcomes. This will highlight your fit for the position.
✨Embrace the Company Values
Familiarise yourself with Acora's values and be ready to discuss how you embody them. Whether it’s being a game-changer or working collaboratively, showing that you align with their culture will make a strong impression during your interview.