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For Companies At a Glance
- Tasks: Plan and install IT systems while ensuring top-notch customer communication.
- Company: Join Acora, a leader in premium IT services with a global presence.
- Benefits: Enjoy competitive pay, inclusive culture, and opportunities for growth.
- Why this job: Make a real impact by enhancing user experiences through innovative IT solutions.
- Qualifications: Experience in IT, knowledge of Microsoft products, and strong teamwork skills.
- Other info: Be part of a diverse team committed to equal opportunities and personal development.
The predicted salary is between 30000 - 40000 £ per year.
About Acora
We have been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things. Based in the UK, with offices globally in the USA, South Africa, Sri Lanka, Kuala Lumpur and Macedonia, we now provide a huge range of market-leading managed services, Microsoft-centric business software and cloud solutions to over 300 ambitious mid-market organisations. In response to our customers' changing needs, and the growing threats we all face, we have massively strengthened our well-established cyber security capabilities. Our mission is to unleash the potential of people through amazing IT experiences.
Role Description
You will be responsible for the planning, installation and documentation of IT systems and networks for larger projects working both at the office and customer sites, whilst ensuring customer communication is upheld. You will work under the guidance of the Senior Installations Engineer on project delivery and successful delivery of new products and services. You will be required to instruct/work with fellow team members as well as liaise with customers on projects and financial matters. Activities include but are not limited to server work, networking, project planning, project management, Office 365 and telephony deployments, collaborating with internal teams whilst understanding customer needs and ensuring successful delivery of projects.
Key Responsibilities
- Case management
- Delivering project work
- Attending customer meetings
- Highlighting and identifying customer improvements to the Account Manager and other departments
Key Skills
- Proven experience working within an internal or outsourced IT department
- Knowledge of current Microsoft Server Operating Systems
- Knowledge of Microsoft 365 products
- Knowledge of firewalls and IPsec tunnels
- Knowledge of IP-based networks and VLANs
Equal Opportunities at Acora
Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. Acora is a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team!
Installations Engineer employer: Acora
Contact Detail:
Acora Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installations Engineer
✨Tip Number 1
Network like a pro! Attend industry events, meetups, or even online webinars related to IT and installations. The more people you connect with, the better your chances of hearing about job openings before they’re advertised.
✨Tip Number 2
Don’t just apply; engage! When you find a role that excites you, reach out to current employees on LinkedIn. Ask them about their experiences at Acora and express your enthusiasm for the Installations Engineer position.
✨Tip Number 3
Prepare for interviews by brushing up on your technical skills and understanding Acora’s mission. Be ready to discuss how your experience aligns with their focus on premium IT services and customer satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Acora team and contributing to amazing IT experiences.
We think you need these skills to ace Installations Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Installations Engineer role. Highlight your experience with IT systems, networking, and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving end user satisfaction and how you can contribute to our mission at Acora. Keep it engaging and personal – we love a good story!
Showcase Your Technical Skills: Don’t forget to mention your knowledge of Microsoft Server Operating Systems, Office 365, and networking. We’re keen to see how your technical expertise aligns with our needs, so be specific about your experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Acora
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Server Operating Systems and Microsoft 365 products. Be ready to discuss how you've used these technologies in past roles, as well as any experience with firewalls and IPsec tunnels. This will show that you're not just familiar with the tools, but that you can apply them effectively.
✨Showcase Your Project Management Skills
Since the role involves project planning and management, prepare examples of projects you've successfully delivered. Highlight your ability to manage timelines, communicate with stakeholders, and adapt to changing requirements. This will demonstrate your capability to handle the responsibilities of the Installations Engineer position.
✨Emphasise Customer Communication
Customer satisfaction is key for Acora, so be prepared to discuss how you've maintained communication with clients in previous roles. Share specific instances where you identified customer needs or improvements, and how you worked with your team to implement solutions. This will show that you understand the importance of client relationships.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be working on, or how Acora measures success in their installations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.