Acora in London seeks a Head of Client Assurance to lead customer satisfaction across Professional Services. You will manage senior customer stakeholders, run independent assurance reviews, and gate new services, ensuring issues are resolved and customer outcomes are delivered.
The role requires a strategic leader who can operate across delivery, sales and finance, driving trusted engagement and continuous improvement without direct sales targets.
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Chief Client Assurance & Delivery Quality Lead in City of London employer: Acora
As an IAM Consultant at our Surrey location, you will thrive in a dynamic hybrid work environment that fosters collaboration and innovation. We prioritise employee growth through continuous learning opportunities and a supportive culture that values your contributions, ensuring you can make a meaningful impact on our identity and access management initiatives. With competitive day rates and a commitment to work-life balance, we offer a rewarding experience for professionals looking to advance their careers in a forward-thinking organisation.
