As an Installations Engineer, you’ll join our Installations team and sit at the heart of delivering professional services to our customers — providing high-quality IT project delivery from planning and installation through to documentation and handover. Working alongside our Senior Installations Engineer, you’ll take ownership of real project work from day one. This is a hands‑on, customer‑facing role that will take you both to our Norwich office and to customer sites across the region. No two days are the same — you might be configuring server infrastructure one day and delivering a Microsoft 365 rollout or telephony deployment the next. What you’ll do Planning, installing, and documenting IT systems and networks for customer projects of varying scale and complexity Delivering end‑to‑end project work — from initial planning through to successful, on‑time completion Attending customer meetings and acting as a confident, professional point of contact throughout the project lifecycle Managing your own caseload and keeping accurate records using our systems (including Microsoft Dynamics and Halo PSA) Carrying out server work, networking tasks, Microsoft 365 deployments, and telephony installations Collaborating with internal teams to understand customer needs and ensure smooth project delivery Identifying and highlighting opportunities for customer improvements, working with Account Managers and other departments Working with and guiding fellow team members, sharing knowledge and supporting project delivery as a team Upholding health
Installations Engineer in Norfolk employer: Acora One
Acora One is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where team members are encouraged to excel and innovate. With benefits such as 25 days of leave, enhanced parental leave, and endless learning opportunities, employees can thrive both personally and professionally in a dynamic environment dedicated to delivering outstanding IT solutions. Located in the UK, Acora One fosters a collaborative atmosphere that values diversity and inclusion, ensuring every individual has the opportunity to make a meaningful impact.
