At a Glance
- Tasks: Join our Tech Centre to deliver innovative technical solutions and support exciting projects.
- Company: Acora, a forward-thinking tech company with a collaborative spirit.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic work environment with excellent career advancement opportunities.
- Why this job: Make a real impact by implementing cutting-edge technology solutions for diverse clients.
- Qualifications: Experience in software development and a passion for technology is essential.
The predicted salary is between 40000 - 50000 € per year.
This role sits within Acora’s Tech Centre, reporting to the Technical Delivery Lead, and focuses on providing professional services through the delivery of technical implementation, specialist expertise, and engineering support for contracted services and project customers. The position is centred on the delivery of Acora’s implementation services, working to solutions defined by the Architecture team and ensuring a high standard of execution throughout the project lifecycle.
Responsibilities include:
- Attending project kick-off meetings
- Supporting Joint Verification with customers
- Producing customer-facing documentation such as high-level designs, low-level designs, and scopes of work
- Implementing technical solutions in line with approved designs
The role requires close collaboration with the project management team to ensure quality and timely delivery, while operating under ITIL standards including change control and problem management. In addition, the position provides support to colleagues within the Tech Centre and acts as an escalation point for wider service operations teams. Beyond core implementation work, the role may also involve delivering professional services remotely or on-site, which can include training customer IT teams and offering interim or backfill support.
Key responsibilities include:
- Producing high quality, customer-facing solution documents in line with Acora deployment, monitoring and QA standards
- Creating JV templates for the core technology area and utilising them to deliver consistent output
- Demonstrating a high level of commercial awareness, focusing on proactivity and efficiency
- Leading by example, ‘living and breathing’ the technologies in the core area
- Deploying all technologies in accordance with approved designs and with the company’s technical standards documentation
- Providing support to Sales in your technical stack throughout the Pre-Sales process
- Working in partnership with customers to advise and deliver services-led technology solutions
- Proactively recommending improvements to customer systems and Acora processes
- Creating high quality deployment, monitoring and QA standards/installation guides
- Maintaining your skill levels in the core technology set
- Proactively managing your diary of upcoming work to drive efficiency
Required skills include:
- Microsoft Azure (IaaS/PaaS)
- Microsoft 365 platform
- Microsoft Entra ID
- Microsoft Server 2012 and 2016
- Microsoft Exchange Server 2013 to 2019
- Microsoft Windows 10/11
Additional qualifications:
- Experienced in writing low-level designs and conducting joint verification/due diligence
- Experienced in installing and supporting complex cloud, hybrid and legacy environments
- Ability to verify solutions and ensure that appropriate products and services have been selected to satisfy client requirements
- Evidence of adherence to, or understanding of, ITIL v3 principles would be beneficial
- Comfortable working alone, as part of a team or remote on a client site
- Familiar and adept with day-to-day business applications and tools
- Ideally have prior experience of working in a Managed Service Provider or other organisation operating to international standards
Technical Systems Engineer in London employer: Acora Limited
Acora is an exceptional employer that fosters a collaborative and innovative work culture, particularly within its Tech Centre in the heart of the city. Employees benefit from ongoing professional development opportunities, a commitment to ITIL standards, and the chance to work on cutting-edge technology solutions that directly impact customer success. With a focus on quality execution and a supportive team environment, Acora empowers its Technical Systems Engineers to thrive and grow in their careers while delivering meaningful services to clients.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Systems Engineer in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works at Acora. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with Microsoft Azure, M365, and other tech stacks mentioned in the job description. Bring examples of your work to the table!
✨Tip Number 3
Be proactive! If you see a problem or an area for improvement in a company’s tech setup, don’t hesitate to suggest solutions. This shows your commercial awareness and that you’re thinking about their business objectives.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Acora. Don’t miss out on that opportunity!
We think you need these skills to ace Technical Systems Engineer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Systems Engineer role. Highlight your experience with Microsoft Azure, cloud environments, and any relevant ITIL knowledge. We want to see how your skills align with what we're looking for!
Showcase Your Documentation Skills:Since this role involves producing high-quality customer-facing documents, include examples of your previous work in your application. Whether it's low-level designs or scopes of work, we love seeing your attention to detail and clarity in documentation.
Demonstrate Your Problem-Solving Mindset:In your application, share specific instances where you've proactively recommended improvements or solved complex issues. We value a commercial mindset and want to know how you can contribute to both our customers and Acora.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Acora Limited
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like Microsoft Azure and Microsoft 365. Brush up on your knowledge of deployment processes, configurations, and any relevant tools. Being able to discuss these confidently will show that you’re not just familiar but passionate about the tech.
✨Prepare for Joint Verification Scenarios
Since the role involves conducting joint verification with customers, think of examples from your past experiences where you’ve successfully collaborated with clients. Be ready to explain how you ensured that solutions met their requirements and how you handled any challenges that arose during the process.
✨Showcase Your Documentation Skills
You’ll need to produce high-quality customer-facing documentation, so bring samples of your previous work if possible. Discuss your approach to creating low-level designs and scopes of work, and how you ensure clarity and precision in your documentation. This will demonstrate your attention to detail and professionalism.
✨Demonstrate Your Commercial Awareness
The role requires a strong commercial mindset, so be prepared to discuss how you’ve proactively recommended improvements in past roles. Think of specific instances where your suggestions led to cost savings or efficiency gains, and be ready to share these insights during the interview.
