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- Tasks: Provide top-notch IT support and maintain meeting room tech for a leading company.
- Company: Join a top IT services provider in Southampton with a focus on customer satisfaction.
- Benefits: Enjoy competitive pay, great benefits, and a supportive work culture.
- Why this job: Make a difference by helping others with their tech challenges every day.
- Qualifications: Strong communication skills and the right to work in the UK are essential.
- Other info: Full-time role with opportunities for growth in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading IT services provider in Southampton seeks a Desktop Support Analyst to deliver high‑quality technical support and ensure exceptional customer satisfaction.
Responsibilities include:
- Responding to IT tickets
- Supporting Microsoft applications
- Maintaining meeting room technology
The ideal candidate has strong communication skills and full rights to work in the UK. This full-time role offers competitive benefits and a supportive work environment.
Onsite IT Support Specialist - Mac/Windows & AV in Southampton employer: Acora - IT, Cyber & AI
Contact Detail:
Acora - IT, Cyber & AI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite IT Support Specialist - Mac/Windows & AV in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at companies you're interested in. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to IT support. Think about scenarios where you've solved tech issues or improved customer satisfaction. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you have a portfolio or examples of your work, bring them along to the interview. Demonstrating your technical know-how with real-life examples can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Onsite IT Support Specialist - Mac/Windows & AV in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with both Mac and Windows systems, as well as any AV technology you've worked with. We want to see how your skills match up with what we're looking for!
Show Off Your Communication Skills: Since strong communication is key for this role, include examples in your application that demonstrate how you've effectively communicated with customers or team members in the past. We love seeing those real-life scenarios!
Be Clear and Concise: When writing your cover letter, get straight to the point! We appreciate clarity, so make sure you outline why you're a great fit for the Desktop Support Analyst position without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Acora - IT, Cyber & AI
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both Mac and Windows systems, as well as any AV technology mentioned in the job description. Be prepared to discuss common issues and solutions you've encountered in previous roles.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to demonstrate how you would assist a non-technical user, so think about examples from your past experiences.
✨Familiarise Yourself with IT Ticketing Systems
Get to grips with common IT ticketing systems and processes. If you have experience with specific tools, be ready to share how you used them to improve efficiency or customer satisfaction in your previous jobs.
✨Prepare Questions About the Role
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the position and helps you gauge if the company culture aligns with your values, especially regarding support and teamwork.
