Acora - IT, Cyber & AI is seeking a Deskside Support Analyst to join the Service Operations team for face-to-face on-site user support. You will resolve hardware, software, and access issues, guided by ITIL principles and security standards.
Role focuses on hands-on diagnosis, MS Windows environments, Active Directory/Entra ID, and Microsoft Cloud services like Azure, with strong customer-service skills essential to success in a fast-paced MSP setting.
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