Acora is seeking a Deskside Support Analyst to join the Service Operations team in Nottingham. You will provide face-to-face and on-site technical support, resolving hardware, software, and access issues while maintaining strong customer focus and ITIL-aligned processes.
Responsibilities include diagnosing issues, supporting Windows and Microsoft Cloud services, managing AD/Entra ID, and ensuring SLAs. A shift-based/on-call rotation may apply in this security-conscious environment.
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On-Site Deskside Support Engineer - Windows, AD & M365 in Nottingham employer: Acora - IT, Cyber & AI
Acora is an exceptional employer that fosters a collaborative and innovative work culture, where Senior Data Engineers can thrive by shaping cutting-edge Data & AI solutions. With a strong emphasis on professional development, employees are encouraged to mentor peers and expand their expertise in Azure and Microsoft Fabric, all while enjoying the benefits of a supportive team environment in a dynamic industry. Located in a vibrant area, Acora offers unique opportunities for growth and engagement, making it a rewarding place to advance your career.
