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For Companies At a Glance
- Tasks: Plan and install IT systems while ensuring top-notch customer communication.
- Company: Join Acora, a leader in premium IT services with a global presence.
- Benefits: Enjoy competitive pay, inclusive culture, and opportunities for growth.
- Why this job: Make a real impact by enhancing user experiences through innovative IT solutions.
- Qualifications: Experience in IT, knowledge of Microsoft products, and strong teamwork skills.
- Other info: Be part of a diverse team committed to equal opportunities and personal development.
The predicted salary is between 30000 - 40000 £ per year.
About Acora
We’ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience‑led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things. Based in the UK, with offices globally in the USA, South Africa, Sri Lanka, Kuala Lumpur and Macedonia, we now provide a huge range of market‑leading managed services, Microsoft‑centric business software and cloud solutions to over 300 ambitious mid‑market organisations. In response to our customers’ changing needs, and the growing threats we all face, we’ve massively strengthened our well‑established cyber security capabilities. Our mission is to unleash the potential of people through amazing IT experiences.
Role Description
You will be responsible for the planning, installation and documentation of IT systems and networks for larger projects working both at the office and customer sites, whilst ensuring customer communication is upheld. You will work under the guidance of the Senior Installations Engineer on project delivery and successful delivery of new products and services. You will be required to instruct/work with fellow team members as well as liaise with customers on projects and financial matters. Activities include but are not limited to:
- Server work
- Networking
- Project planning
- Project management
- Office 365 and telephony deployments
- Collaborating with internal teams whilst understanding customer needs and ensuring successful delivery of projects
Key Responsibilities
- Case management
- Delivering project work
- Attending customer meetings
- Highlighting and identifying customer improvements to the Account Manager and other departments
Key Skills
- Proven experience working within an internal or outsourced IT department
- Knowledge of current Microsoft Server Operating Systems
- Knowledge of Microsoft 365 products
- Knowledge of firewalls and IPsec tunnels
- Knowledge of IP‑based networks and VLANs
Equal Opportunities at Acora
Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. Acora is a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team.
Installations Engineer employer: Acora - IT, Cyber & AI
Contact Detail:
Acora - IT, Cyber & AI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installations Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Acora on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Acora's mission and values. Show us how your skills align with their focus on premium IT services and customer satisfaction. It’s all about demonstrating that you’re the perfect fit!
✨Tip Number 3
Practice your technical skills! Since the role involves server work and networking, brush up on those areas. We recommend doing mock interviews with friends or using online platforms to simulate real interview scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Acora. Let’s get you that Installations Engineer role!
We think you need these skills to ace Installations Engineer
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what we're looking for and how your skills align with the role of Installations Engineer.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We love it when candidates tailor their applications to highlight relevant experience and skills. Show us how your background fits with our mission to improve end user satisfaction.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid fluff and focus on what makes you a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re serious about joining our team at Acora!
How to prepare for a job interview at Acora - IT, Cyber & AI
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Server Operating Systems and Microsoft 365 products. Be ready to discuss how you've used these technologies in past roles, as well as any experience with firewalls and IPsec tunnels. This will show that you're not just familiar with the tools, but that you can apply them effectively.
✨Showcase Your Project Management Skills
Since the role involves project planning and management, prepare examples of projects you've successfully delivered. Highlight your ability to manage timelines, communicate with team members, and liaise with customers. This will demonstrate your capability to handle the responsibilities of the Installations Engineer position.
✨Understand Customer Needs
Acora values customer satisfaction, so be prepared to discuss how you've identified and addressed customer needs in previous roles. Think of specific instances where you improved a process or service based on customer feedback. This will show that you align with their mission of enhancing user experiences.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing projects, or how Acora measures success in installations. This not only shows your interest in the role but also gives you a better understanding of the company culture and expectations.