Acora is seeking a Deskside Support Analyst to join the Service Operations team in the UK. You will provide face-to-face on-site support, handling hardware, software, and access issues while adhering to ITIL practices.
You will diagnose and resolve incidents via ServiceNow, manage AD/Entra ID accounts, and support Microsoft 365 and Azure services. Strong communication and customer service skills are essential.
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Deskside Support Analyst: Windows, AD & Cloud Expert in Exeter employer: Acora - IT, Cyber & AI
Acora is an exceptional employer that fosters a collaborative and innovative work culture, where Senior Data Engineers can thrive by shaping cutting-edge Data & AI solutions. With a strong emphasis on professional development, employees are encouraged to mentor peers and expand their expertise in Azure and Microsoft Fabric, all while enjoying the benefits of a supportive team environment in a dynamic industry. Located in a vibrant area, Acora offers unique opportunities for growth and engagement, making it a rewarding place to advance your career.
