Acora is seeking a Deskside Support Analyst to join its Service Operations team in the UK. You will provide face-to-face and on-site technical support for end users, resolving hardware, software and access issues while adhering to ITIL standards.
You will interact with service desk, infrastructure, and security teams to maintain high service levels. You will work with Windows OS/Server, AD/Entra ID, Microsoft 365 and Azure, with on-call rotations as required.
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Deskside Support Specialist - Enterprise IT & Security in Ellesmere Port employer: Acora - IT, Cyber & AI
Acora is an exceptional employer that fosters a collaborative and innovative work culture, where Senior Data Engineers can thrive by shaping cutting-edge Data & AI solutions. With a strong emphasis on professional development, employees are encouraged to mentor peers and expand their expertise in Azure and Microsoft Fabric, all while enjoying the benefits of a supportive team environment in a dynamic industry. Located in a vibrant area, Acora offers unique opportunities for growth and engagement, making it a rewarding place to advance your career.
