*Candidates must have a proven track record working with HubSpot to be considered*
HubSpot Operations Manager
Bognor Regis, office based
HubSpot sits at the heart of how Acopia runs Marketing, Sales and Customer Experience, and we need someone to own it. You will be our subject matter expert on the platform, the data inside it and the reporting that shows what our marketing delivers, and you will lead how we use HubSpot's AI and agent capabilities.
You will also build and measure the campaigns and account-based marketing programmes that run in HubSpot, working to briefs from our Head of Marketing.
What you will do
- Own the day-to-day administration, configuration and governance of HubSpot
- Lead our adoption of HubSpot's AI and agent capabilities
- Integrate HubSpot with our ERP so customer and order data flows reliably
- Build workflows, lead scoring and lifecycle rules, and hand leads cleanly from Marketing to Sales
- Keep our CRM data clean, and train and support colleagues so Sales and CX use HubSpot consistently
- Own the HubSpot side of our account-based marketing: account tiering, lists, workflows, sequences and reporting
- Build and optimise emails, workflows, landing pages and forms, with campaign tracking that attributes results to leads, pipeline and orders
- Build dashboards that show marketing's contribution to pipeline and revenue, and support website analytics (GA4 and GTM) and SEO
What you will bring
- 3+ years' hands-on HubSpot experience, including administration, marketing automation, workflows, lead management, segmentation and reporting, across Marketing Hub and Sales Hub, with working knowledge of Service Hub
- Strong analytical skills, with experience of dashboards and attribution reporting that senior stakeholders use
- Experience integrating HubSpot with other business systems
- B2B campaign experience, with a good grasp of email deliverability, GDPR and PECR
- Clear communication, and the ability to train non-technical colleagues
- Organised and proactive, and comfortable working independently
- Nice to have: HubSpot Academy certifications, GA4, GTM, WordPress, SEO
What we offer
- Salary [add range], plus a company performance bonus
- Career progression, coaching and support
- Free onsite parking and gym, free lunch every day, employee discount
- Hot breakfast and an early Friday finish when we beat our monthly sales target
- 24 days holiday plus bank holidays, Monday to Friday 8.00am to 4.30pm
- Regular team events
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