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- Tasks: Support the Transcription department with admin tasks and client communication.
- Company: Acolad is a global leader in content and language solutions, established in 1993.
- Benefits: Enjoy health insurance, seniority days, and a flexible workplace in a multicultural environment.
- Why this job: Join a dynamic team where your role directly impacts global growth and efficiency.
- Qualifications: A Levels or equivalent preferred; strong communication and computer skills required.
- Other info: This is a temporary position based in London, ideal for detail-oriented individuals.
The predicted salary is between 25000 - 27000 £ per year.
Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across Europe, North America, and Asia, with over 1,800 employees supported by a network of over 20,000 linguists around the world.
We are seeking a detail-oriented and highly organised Sales Administrator to join our Legal Transcription Administration team in London. The ideal candidate will play a crucial role in supporting the Transcription department by managing administrative tasks, ensuring smooth communication with clients, and contributing to the overall efficiency of sales operations. This position requires excellent time management and communication skills and a proactive approach to problem-solving.
Main Responsibilities:
- Data entry: uploading hard-copy and digital court audio and other data to internal system
- Monitoring a shared inbox to deal with transcription and routine client enquiries via email
- Quoting and processing high volumes of transcription requests and invoices using internal ERP system
- Communicating proactively with two direct team members, along with the wider team, to ensure full coverage of responsibilities
- Answer and respond to telephone enquiries from clients
- Manage workload efficiently to meet strict deadlines
Requirements:
- Proficient in English with excellent written and verbal communication skills
- Excellent attention to detail, efficiency and responsiveness
- Computer literacy and quick typing speed – Microsoft Excel skills essential
- Confident and professional telephone/email manner
- Demonstrable experience of data entry and database management
- Strong analytical and reporting skills
- Ability to learn/work in a fast-paced environment, both independently and collaboratively
- Excellent time management and organisational skills
- Self-discipline, enthusiasm and high energy, with a results-orientated outlook
- A Levels or equivalent qualifications preferred
Salary: £25,000-27,000 per year
Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.
Sales Administrator (Temporary 1 year) employer: Acolad
Contact Detail:
Acolad Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator (Temporary 1 year)
✨Tip Number 1
Familiarise yourself with Acolad's mission and values. Understanding their focus on growth through technology and localisation will help you align your responses during interviews, showcasing how your skills can contribute to their goals.
✨Tip Number 2
Highlight your organisational skills and attention to detail in conversations. Since the role requires managing administrative tasks and data entry, be prepared to discuss specific examples of how you've successfully handled similar responsibilities in the past.
✨Tip Number 3
Demonstrate your communication skills by preparing thoughtful questions for your interviewers. This shows your proactive approach and genuine interest in the role, as well as your ability to engage effectively with clients and team members.
✨Tip Number 4
Research common tools and software used in sales administration, particularly ERP systems. Being knowledgeable about these tools will not only impress your interviewers but also prepare you for a smoother transition into the role.
We think you need these skills to ace Sales Administrator (Temporary 1 year)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Administrator role. Focus on your data entry, communication, and organisational skills, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Acolad and how your background makes you a great fit for their team.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Excel, attention to detail, and ability to manage workloads efficiently. These skills are essential for the Sales Administrator position and should be clearly stated.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for this role.
How to prepare for a job interview at Acolad
✨Showcase Your Organisational Skills
As a Sales Administrator, being detail-oriented and organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, highlighting your time management skills.
✨Demonstrate Communication Proficiency
Since the role involves significant client interaction, be ready to discuss how you've effectively communicated in previous roles. Practice articulating your thoughts clearly and confidently, both verbally and in writing.
✨Familiarise Yourself with Data Entry Tools
The job requires proficiency in data entry and database management. Brush up on your Microsoft Excel skills and be prepared to discuss any relevant software you've used in the past. If possible, practice some common data entry tasks beforehand.
✨Emphasise Your Problem-Solving Approach
A proactive approach to problem-solving is essential for this role. Think of specific instances where you identified a problem and took the initiative to resolve it. Be ready to share these examples during your interview.
