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- Tasks: Support the Transcription department with data entry, client communication, and sales operations.
- Company: Acolad is a global leader in content and language solutions, present in 23 countries.
- Benefits: Enjoy health insurance, seniority days, and a flexible workplace in a multicultural environment.
- Why this job: Join a dynamic team where your role directly impacts global growth and efficiency.
- Qualifications: Proficient English skills, attention to detail, and experience in data entry are essential.
- Other info: This is a temporary position based in London, offering a salary of £25,000-27,000.
The predicted salary is between 20000 - 24000 £ per year.
Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across Europe, North America, and Asia, with over 1,800 employees supported by a network of over 20,000 linguists around the world.
We are seeking a detail-oriented and highly organised Sales Administrator to join our Legal Transcription Administration team in London. The ideal candidate will play a crucial role in supporting the Transcription department by managing administrative tasks, ensuring smooth communication with clients, and contributing to the overall efficiency of sales operations. This position requires excellent time management and communication skills and a proactive approach to problem-solving.
This role sits within Acolad's Legal Transcription Administration team and supports the day-to-day sales administration, in conjunction with two Senior members of the team. The role is computer-centric and is office-based, so you will need to live within a commutable distance of our London office (SE1).
Main Responsibilities- Data entry: uploading hard-copy and digital court audio and other data to internal system
- Monitoring a shared inbox to deal with transcription and routine client enquiries via email
- Quoting and processing high volumes of transcription requests and invoices using internal ERP system
- Communicating proactively with two direct team members, along with the wider team, to ensure full coverage of responsibilities
- Answer and respond to telephone enquiries from clients
- Manage workload efficiently to meet strict deadlines
- Proficient in English with excellent written and verbal communication skills
- Excellent attention to detail, efficiency and responsiveness
- Computer literacy and quick typing speed - Microsoft Excel skills essential
- Confident and professional telephone/email manner
- Demonstrable experience of data entry and database management
- Strong analytical and reporting skills
- Ability to learn/work in a fast-paced environment, both independently and collaboratively
- Excellent time management and organisational skills
- Self-discipline, enthusiasm and high energy, with a results-orientated outlook
- A Levels or equivalent qualifications preferred
- Health insurance
- Seniority days
- Flexible Workplace
- International environment with multicultural teams
SALARY: £25,000-27,000 per year
Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.
Sales Administrator (Temporary 1 year) employer: Acolad group
Contact Detail:
Acolad group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator (Temporary 1 year)
✨Tip Number 1
Familiarise yourself with Acolad's mission and values. Understanding their focus on content and language solutions will help you align your responses during interviews, showcasing how your skills can contribute to their goals.
✨Tip Number 2
Brush up on your Microsoft Excel skills, as they are essential for this role. Consider taking a quick online course or tutorial to ensure you're comfortable with data entry and management tasks that you'll be handling.
✨Tip Number 3
Prepare to discuss your experience with administrative tasks and client communication. Think of specific examples where you've successfully managed workloads or resolved client inquiries, as these will demonstrate your suitability for the Sales Administrator position.
✨Tip Number 4
Network with current or former employees of Acolad if possible. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Sales Administrator (Temporary 1 year)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Administrator role. Emphasise your proficiency in data entry, communication skills, and any experience with ERP systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Acolad and how your skills can contribute to their success.
Highlight Relevant Skills: In your application, clearly outline your computer literacy, attention to detail, and time management skills. Use examples from past experiences to demonstrate how you've successfully managed similar tasks.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Sales Administrator role.
How to prepare for a job interview at Acolad group
✨Showcase Your Attention to Detail
As a Sales Administrator, attention to detail is crucial. Be prepared to discuss examples from your past experiences where your meticulous nature helped avoid errors or improved efficiency.
✨Demonstrate Your Communication Skills
Since the role involves managing client communications, practice articulating your thoughts clearly. You might be asked to explain how you would handle specific client inquiries or issues.
✨Familiarise Yourself with Data Entry Tools
Brush up on your Microsoft Excel skills and any other relevant software. You may be asked about your experience with data entry and how you manage large volumes of information.
✨Prepare for Time Management Questions
Given the fast-paced environment, expect questions about how you prioritise tasks and meet deadlines. Have specific strategies ready to share that demonstrate your organisational skills.
