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- Tasks: Engage with customers, drive sales, and provide top-notch service in a dynamic retail environment.
- Company: Join Acne Studios, a progressive luxury brand that values collaboration and creativity.
- Benefits: Part-time role with opportunities for personal growth and a supportive team culture.
- Why this job: Be part of a team that values your input and helps you thrive while making an impact.
- Qualifications: Experience in customer service and a passion for building relationships.
- Other info: Diverse team environment with a focus on sustainability and social responsibility.
The predicted salary is between 10 - 16 £ per hour.
Join to apply for the Client Advisor role at Acne Studios. Acne Studios is a progressive luxury house and through collaboration and curiosity, we set high aspirations and strive for excellence. We value everyone’s contribution and embrace feedback to develop ourselves and others. We aim to minimise our environmental impact across all our operations and to address societal challenges in the way we conduct our business.
We are looking for a part‑time Client Advisor for our Dover Street store. As a Client Advisor at Acne Studios you will work collaboratively with your team to establish and nurture loyal and engaging customer relationships, drive sales and positive business outcomes in which your service and attentiveness take centre stage.
CULTURE OF COLLABORATIONWe firmly believe that when you feel supported, included, and trusted, it enables you to enjoy your work and thrive. You will be a part of a team of colleagues with diverse roles and backgrounds, each with their unique skills and experiences.
WHAT YOU WILL DO- Managing and executing omni‑channel services
- Welcoming and guiding customers through a smooth customer cycle, tending to all details and providing them with the best‑in‑class client experience
- Achieving sales, conversion, and clienteling targets
- Upholding administrative procedures and skillfully managing inventory
You have high aspirations and focus on details that create substantial impact. You enjoy working as a team and embrace feedback to develop yourself and others. You are curious, thrive in a dynamic environment, and value cooperation, respect, and clear communication, alongside ambition to learn and grow. If these qualities speak to you, we would love to have you on our team.
Specific personal qualities for this role:- Interpersonal and communication skills to provide excellent service and build strong relationships with customers
- Ability to identify customer needs, cross‑sell products, and close sales to achieve individual and store sales targets
- Responsive and capable of resolving customer concerns or issues professionally
- Previous customer‑facing role within the retail or hospitality industry
- Proven ability to drive sales and deliver exceptional customer service
- Customer relationship management (CRM) and clienteling experience
- Fluent in English (required); additional languages based on market requirements; Mandarin speaking preferable but not essential
What matters most to us is not whether you master all the listed knowledge and skills. We are dedicated to recognising the potential in each individual. We embrace diversity of people as well as ideas and viewpoints and encourage everyone's individual expression of their own identity. We may perform background checks for this position.
Client Advisor employer: Acne Studios
Contact Detail:
Acne Studios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor
✨Tip Number 1
Get to know the brand! Before your interview, dive into Acne Studios' history, values, and latest collections. This shows your genuine interest and helps you connect with the team during your chat.
✨Tip Number 2
Practice your people skills! As a Client Advisor, you'll be all about building relationships. Role-play with a friend or family member to nail down how you'd approach different customer scenarios.
✨Tip Number 3
Show off your sales savvy! Think of examples from your past experiences where you’ve driven sales or provided exceptional service. Be ready to share these stories to highlight your fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Acne Studios family directly!
We think you need these skills to ace Client Advisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see who you are beyond your qualifications. Share a bit about your interests and what excites you about the Client Advisor role at Acne Studios.
Tailor Your Application: Make sure to customise your application for the Client Advisor position. Highlight your relevant experience in customer service and how it aligns with our values of collaboration and excellence. This shows us you’re genuinely interested in joining our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your skills and experiences that match the job description.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Acne Studios and our culture.
How to prepare for a job interview at Acne Studios
✨Know the Brand Inside Out
Before your interview, make sure you research Acne Studios thoroughly. Understand their values, mission, and recent collections. This will not only show your genuine interest but also help you align your answers with their brand ethos.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Think about how you identified customer needs and resolved issues. This is crucial for a Client Advisor role, so be ready to discuss specific situations.
✨Emphasise Teamwork and Collaboration
Since the role involves working closely with a diverse team, highlight your experiences in collaborative environments. Share stories that demonstrate your ability to work well with others and how you’ve contributed to a positive team dynamic.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture or how they measure success in the Client Advisor role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.