At a Glance
- Tasks: Diagnose and repair residential plumbing issues while providing top-notch customer service.
- Company: Acme Plumbing, a trusted family-owned business since 1947.
- Benefits: Full benefits after 90 days, performance bonuses, and work-life balance.
- Other info: Opportunities for growth and a positive, drama-free work environment.
- Why this job: Join a supportive team and make a real difference in people's homes.
- Qualifications: 2 years of plumbing experience and a valid driver's license required.
The predicted salary is between 30000 - 40000 € per year.
Reports to: Operations Manager
Environment: In the field, and in our office in Durham, NC
Amce Plumbing is a long-standing, family-founded institution that has served the Raleigh, Durham, and Chapel Hill "Triangle" area since 1947. Originally established by W. Laurence Tilley, Sr., the company has built a multi-generational legacy of integrity, craftsmanship, and community trust.
Acme specializes in a comprehensive range of plumbing solutions, including residential service and repair, commercial installations, and full-scale renovations. Known for its "Deep Roots, Modern Approach" philosophy, the company combines decades of technical expertise with a commitment to modern technology and professional service excellence. We are growing and have a role open due to an internal promotion and we are excited to expand our team.
Residential Service Plumber Role: Takes pride in quality workmanship, communicates honestly with homeowners, and is committed to delivering a five-star customer experience on every job. Just as importantly, they bring a positive attitude and a collaborative spirit. We are building a team that supports one another, shares knowledge, and treats every coworker with the same respect we show our customers.
What you'll do:
- Diagnose and repair a wide range of residential plumbing issues, including water heaters, toilets, faucets, leaks, water and drain lines, sump and sewer ejector pumps, and whole-home re-pipes.
- Install fixtures, valves, and appliances across various water supply system configurations.
- Apply a working knowledge of North Carolina plumbing codes on every job.
- Educate homeowners on their options and recommend proactive, long-term solutions.
- Communicate honestly and transparently with customers throughout each service call.
- Conduct yourself with professionalism, integrity, and respect in every home you enter.
- Maintain accurate job documentation and coordinate closely with dispatch and office staff.
What you need:
- 2 years of hands-on residential plumbing experience.
- Valid driver's license and clean driving record.
- Strong troubleshooting and problem-solving skills.
- Excellent verbal communication and a professional, customer-first demeanor.
- Basic computer proficiency.
- Positive, team-oriented attitude; willingness to support coworkers, share knowledge, and contribute to a respectful, drama-free work environment.
- Must pass a pre-employment background check.
What is nice to have:
- Prior experience with ServiceTitan or comparable field service software.
What's in it for you:
- Full Benefits after 90-Days [Aetna]
- Performance-based commission
- Fully stocked company vehicle and gas card
- Company issued cell phone and tablet
- Work-life balance - we focus on 3-4 quality jobs per day, not high volume grind.
- Equal opportunity employer
- Paid Vacation
- Paid Training
- Matching 401K Retirement Savings Plan
- Life, Dental, Vision Insurance
- Performance bonus based upon revenue, efficiency and sold hours.
- 90 day and yearly review with option for pay raise depending on performance.
Have questions or want an update on your application? Call or text Amanda @ 980.553.0103.
Residential Service Plumber in Durham employer: Acme Plumbing Co.
Acme Plumbing is an exceptional employer that prioritises quality workmanship and a supportive work culture, making it an ideal place for Residential Service Plumbers. With a strong commitment to employee growth, we offer comprehensive benefits including performance-based commissions, paid training, and a focus on work-life balance, all within the vibrant Triangle area of North Carolina. Join our multi-generational team where integrity and collaboration are at the heart of everything we do, ensuring you thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Service Plumber in Durham
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the plumbing industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show up prepared for interviews! Research Acme Plumbing and be ready to discuss how your skills align with their values of integrity and craftsmanship. Bring examples of your past work to showcase your expertise.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you note to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Acme Plumbing team.
We think you need these skills to ace Residential Service Plumber in Durham
Some tips for your application 🫡
Show Your Passion for Plumbing:When you're writing your application, let your love for plumbing shine through! Share specific experiences that highlight your skills and dedication to quality workmanship. We want to see how you take pride in your work and how you connect with customers.
Be Honest and Transparent:Just like we value honesty with our customers, we appreciate it in your application too. If there are gaps in your experience or skills, don’t shy away from mentioning them. Instead, focus on how you've overcome challenges and what you've learned along the way.
Tailor Your Application:Make sure to customise your application to fit the Residential Service Plumber role. Highlight relevant experience, especially with residential plumbing issues, and mention any knowledge of North Carolina plumbing codes. This shows us you’re serious about joining our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Acme Plumbing Co.
✨Know Your Plumbing Stuff
Brush up on your plumbing knowledge, especially the common issues you might face in residential settings. Be ready to discuss your hands-on experience with repairs and installations, as well as any specific plumbing codes relevant to North Carolina.
✨Show Off Your Customer Service Skills
Since this role emphasises a five-star customer experience, prepare examples of how you've communicated effectively with homeowners in the past. Highlight your ability to educate customers about their options and how you’ve handled tricky situations with professionalism.
✨Demonstrate Team Spirit
Acme Plumbing values collaboration, so be prepared to talk about how you’ve supported your coworkers in previous roles. Share instances where you’ve contributed to a positive work environment or helped a teammate solve a problem.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or the tools they use like ServiceTitan. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
