Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage high-end residential apartments and oversee the full tenancy lifecycle.
- Company: Join a leading West End Property Company focused on customer satisfaction.
- Benefits: Enjoy 25 days annual leave, hybrid work, shopping discounts, and a great pension scheme.
- Why this job: Be the face of the company while ensuring top-notch service and compliance in a prestigious environment.
- Qualifications: Experience in AST property management and excellent communication skills are essential.
- Other info: This role is perfect for those who prefer a service-oriented office over a fast-paced agency.
The predicted salary is between 36000 - 60000 £ per year.
- Overseeing the management of residential apartments in and around the West End
- Managing the full tenancy lifecycle including: approving offers, dealing with tenant requests, ensuring compliance with GSC and Electrical reports, move-ins, renewals, rent reviews, and legal notices
- Handling maintenance and repairs above a certain threshold, as minor repairs are dealt with by another team
- Liaising with contractors and ensuring works meet quality standards
- Carrying out occasional property inspections
- Dealing with feedback and organising repairs/maintenance following building-related Health & Safety inspection reports
- Being the PR face of the company, including visiting tenants regarding major repairs/maintenance
- Ensuring compliance with lettings legislation (e.g., gas safety, EPCs, etc.)
- Keeping accurate records using property management systems and preparing portfolio reports
- Strong understanding of AST property management and legislation
- Smart appearance, professional approach, and excellent verbal and written communication skills
- Strong problem-solving and decision-making skills
- Experience working with a similar mid/high-end portfolio
- Looking to work in a service-oriented property office rather than a fast-paced, deadline-driven agency environment
- Customer-focused, collaborative, reliable, and committed to high service standards
- Proven experience managing AST residential property portfolios (London experience preferred)
- 25 Days Annual Leave
- Hybrid role (office-based 3 days)
- Excellent company pension scheme
- Shopping discounts
- Life Assurance
- Private Medical Scheme
- Discretionary bonus
#J-18808-Ljbffr
Property Manager - Residential Buildings and Units employer: ACME Appointments
Contact Detail:
ACME Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager - Residential Buildings and Units
✨Tip Number 1
Familiarise yourself with the specific legislation surrounding AST property management, especially in London. This knowledge will not only help you during interviews but also demonstrate your commitment to compliance and professionalism.
✨Tip Number 2
Network with professionals in the property management sector, particularly those who work with high-end residential portfolios. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss your problem-solving skills by thinking of specific examples from your past experience where you successfully managed tenant requests or handled maintenance issues. This will showcase your ability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Research the company’s portfolio and understand their customer service ethos. Being able to articulate how your values align with theirs during an interview can set you apart as a candidate who is genuinely interested in the role.
We think you need these skills to ace Property Manager - Residential Buildings and Units
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing AST residential properties, particularly in London. Emphasise your customer-focused approach and any relevant skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the landlord/tenancy lifecycle. Mention specific examples from your past experience that demonstrate your problem-solving skills and ability to manage tenant requests effectively.
Highlight Relevant Skills: In your application, clearly outline your strong verbal and written communication skills. Provide examples of how you've successfully liaised with contractors and ensured compliance with lettings legislation in previous roles.
Showcase Your Professionalism: Since this role requires a smart appearance and professional approach, consider mentioning any relevant training or certifications you have that contribute to your professionalism in property management.
How to prepare for a job interview at ACME Appointments
✨Showcase Your Customer Focus
Since this role is customer-oriented, be prepared to discuss your previous experiences where you successfully managed tenant relationships. Highlight any specific instances where you went above and beyond to meet tenant needs.
✨Demonstrate Knowledge of Legislation
Familiarise yourself with the relevant lettings legislation, such as gas safety and EPCs. Be ready to discuss how you ensure compliance in your previous roles, as this will show your understanding of the responsibilities involved.
✨Prepare for Problem-Solving Scenarios
Think of examples where you faced challenges in property management and how you resolved them. This could include dealing with maintenance issues or managing tenant disputes. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Dress Professionally and Be Personable
As the PR face of the company, your appearance and demeanour matter. Dress smartly and practice good body language. Being personable and approachable will help you connect with the interviewers and reflect the company's values.
