At a Glance
- Tasks: Prepare and serve high-quality beverages while ensuring excellent customer service.
- Company: Join a vibrant team in a dynamic coffee culture.
- Benefits: Free drinks, food, and discounts; plus bean stock options!
- Other info: Flexible hours and great long-term career opportunities await you!
- Why this job: Grow your leadership skills and make genuine connections with customers.
- Qualifications: Barista experience and a passion for coffee are essential.
The predicted salary is between 12 - 13 € per hour.
We are seeking a motivated and experienced Barista/Supervisor to join our vibrant team. This role involves preparing and serving high-quality beverages, ensuring excellent customer service, and supervising daily operations to maintain a welcoming environment. The ideal candidate will possess strong organisational skills, a passion for coffee, and the ability to lead by example. This position offers an opportunity to develop leadership skills whilst delivering exceptional service in a fast‑paced setting. Given the nature of our stores, working hours may include early mornings, evenings, weekends, nights, and/or holidays.
Responsibilities
- Ensure food safety and hygiene standards are consistently maintained throughout all operations.
- Manage customer orders efficiently, ensuring accuracy and timely service.
- Handle cash register operations, process payments accurately, and manage daily financial transactions.
- Monitor stock levels and place orders for supplies as needed.
- Uphold health and safety regulations at all times, promoting a safe environment for staff and customers.
- Support store procedures including opening or closing the store, cash handling, and safety and security.
- Support your fellow staff during periods of high volume to keep the store operating.
- Anticipate and deliver on customer and store needs by getting to know the store environment and customers.
- Support in creating the third place environment during each shift.
- Deliver legendary customer service to all customers by acting with a customer‑first attitude and creating genuine connections.
- Maintain a clean and organised workspace for customers and staff.
- Provide quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards.
Qualifications
- Proven barista experience with knowledge of coffee brewing techniques and beverage presentation.
- Experience serving customers in a fast‑paced environment with excellent interpersonal skills.
- Knowledge of food safety standards and best practices in food handling.
- Basic maths skills for cash handling and inventory management.
- Strong time‑management abilities to prioritise tasks effectively during busy periods.
- Previous supervisory or leadership experience is desirable but not essential; leadership qualities will be developed on the job.
- A friendly attitude with excellent communication skills and a professional demeanour.
This role is ideal for individuals passionate about coffee culture who wish to grow their career within the hospitality industry while delivering outstanding customer experiences in a supportive team environment.
Benefits
- Free drinks and food when you’re on shift.
- Bean stock options for all staff.
- Comprehensive training, including coffee knowledge.
- A free bag of coffee each week and a 30% staff discount on food, beverages, and merchandise.
- Great long‑term career opportunities in store.
Job Details
- Experience: Required
- Languages: English – Advanced
- Employment: Part‑time
- Schedule: Flexible range from 8 to 32 hours
- Salary: £12.21 – £13.35 hourly
- Starting time: Immediate start!
BARISTA/SUPERVISOR employer: ACL
Join our vibrant team as a Barista/Supervisor, where you'll not only hone your coffee-making skills but also develop your leadership abilities in a supportive and dynamic environment. We pride ourselves on offering free drinks and food during shifts, comprehensive training, and great long-term career opportunities, making us an excellent employer for those passionate about coffee culture and customer service. With a focus on teamwork and a welcoming atmosphere, you'll thrive while delivering exceptional experiences to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land BARISTA/SUPERVISOR
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant environment.
✨Tip Number 2
Practice your barista skills! If you can, whip up some drinks at home or visit a local café to brush up on your techniques. Being able to demonstrate your passion for coffee during the interview will definitely set you apart from the crowd.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you're engaged and eager to learn more about the role and the team. Plus, it gives you a chance to find out if this is the right fit for you too!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace BARISTA/SUPERVISOR
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let us know why you love coffee! Share any experiences you've had that showcase your passion and knowledge about brewing techniques. This will help us see your enthusiasm for the role.
Highlight Your Customer Service Skills:We want to know how you connect with customers! Include examples of how you've delivered exceptional service in previous roles. This will show us that you can create those genuine connections we value so much.
Be Organised and Clear:Make sure your application is well-structured and easy to read. Use bullet points or short paragraphs to highlight your skills and experiences. A tidy application reflects your organisational skills, which are key for this role!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at ACL
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different brewing techniques, types of beans, and how to create the perfect beverage. Showing your passion for coffee will impress the interviewers and demonstrate that you're a great fit for the role.
✨Customer Service is Key
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation. This will show that you understand the importance of creating genuine connections with customers.
✨Demonstrate Leadership Skills
Even if you haven't held a supervisory role before, think about instances where you've taken the lead or supported your team. Share these experiences to highlight your potential as a leader and your ability to maintain a positive work environment.
✨Be Ready for Practical Questions
Expect questions about handling cash, managing stock levels, and maintaining hygiene standards. Brush up on basic maths skills and food safety practices so you can confidently answer any practical scenarios they throw your way.
