Team Manager - Access and Review

We are looking to recruit a Team Manager – Access and Review with the Social Care industry in Milton Keynes. We are seeking candidates with the management and supervisory skills to be able to hit the ground running supporting the Access (front door) and Older people Review Team.

Please note that there is the expectation for candidates to be office based daily for the first 2 weeks

Responsibilities include:

• Lead designated team to ensure continuous improvement, by meeting both relevant health and adult social care national and local performance targets and by setting and meeting service improvement targets, to provide early intervention and targeted and specialist services for adults.
• To provide visible leadership, direction, and drive not only to their Deputy Team Manager and the team they are responsible for but within the service and partnership agencies.
• Ensure a team of health and social care professionals is effectively managed and supervised.
• Regular supervisions, appraisal and team meetings are held ensuring policies and procedures are adhered to, and services delivered to a high standard. Performance manages and undertakes HR investigations as required.
• Service budgets are monitored and controlled, to ensure that financial and performance targets are met, and systems are in place to identify pressure areas and respond appropriately.
• To manage the team to ensure continuous improvement, by meeting national and local

performance targets and by setting and meeting team improvement targets.

• All Health and Social care policies and procedures are monitored and maintained both within

areas of control and across adult social care, delivering a consistent and lawful, application of policy, including meeting the requirements for registration and inspections by the Care Quality Commission (or other future regulatory bodies) clinical governance and other statutory bodies.

• Complaints are investigated and reports prepared to ensure timely and appropriate resolution for customers.

Experience preferred:

• Have a relevant professional qualification (e.g., social work, nursing or occupational therapy) and management qualification or equivalent.
• Be able to evidence continuous professional development.
• Proven track record of success in a front-line service delivery environment.
• Experience of service delivery, including statutory obligations within local or central government or private sector, with demonstrable and proven record of achievement in same.
• Experience of working in a demanding and complex customer environment; consulting with

customers to ensure that we are providing what they need to the required standards, keeping customers involved in changes and developments that may affect them and balancing different customer needs and expectations.

• Evidence of ability to manage crisis situations in a calm and proactive manner.
• Ability to lead and motivate others.
• Employing the council's standards of plain English to create meaningful statements.

The Team:

• Well-structured organised team, growing their social worker staffing levels.

Minimum Requirements:

• SWE Registration
• 5 year post qualifying experience within UK Social Care industry
• Managerial experience
• Enhanced DBS/CRB (we can obtain for you)
• Eligibility to work in the UK

To discuss this Team Manager – Access and Review Team position, or any similar vacancies we have available in Milton Keynes, please contact Faye Rowe on or email to .