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- Tasks: Lead a team of Financial Inclusion Officers to manage rent arrears and tenancy sustainment.
- Company: Join Ackerman Pierce, a supportive agency focused on financial inclusion and community welfare.
- Benefits: Enjoy weekly payments, a dedicated account manager, and a strong hourly rate.
- Why this job: Be part of a knowledgeable team, develop your skills, and make a real impact in the community.
- Qualifications: Experience in income management and rent arrears recovery is essential.
- Other info: Management is committed to helping you excel with a manageable workload.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Rent Arrears Team Leader
My client is seeking an experienced Rent Arrears Team Leader who can successfully manage a team of Financial Inclusion Officers. The Team Leader will work closely with the Rents and Neighbourhoods Team to ensure rent arrears, other debts and other tenancy sustainment are responded to promptly. The Income manager understands the pressures of the position and offers support with a comfortable workload.
With experience of managing an Income team the candidate will be expected to monitor performance of staff whilst manging own workload. The Team Leader will join a well-established team and bring success amongst knowledgeable peers with ideas for the future.
Duties Includes:
- Knowledge of income management and rent arrears recovery
- Excellent knowledge of The Welfare Reform Policy and Produce implementing this to the team
- Managing and developing staff; monitoring performance through 1-2-1 appraisals
- Identifying improvements on councils' procedures and staff management
If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate.
Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack to.
If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce
Rent Arrears Team Leader employer: Ackerman Pierce
Contact Detail:
Ackerman Pierce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Arrears Team Leader
✨Tip Number 1
Familiarize yourself with the latest trends and challenges in rent arrears management. This will not only help you understand the role better but also allow you to discuss relevant ideas during your interview.
✨Tip Number 2
Network with professionals in the field of income management and rent arrears recovery. Engaging with others can provide insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in the past. Highlighting your leadership style and achievements will demonstrate your capability for the Team Leader position.
✨Tip Number 4
Research the Welfare Reform Policy thoroughly. Being well-versed in this area will show your commitment to the role and your ability to implement necessary changes within the team.
We think you need these skills to ace Rent Arrears Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in income management and rent arrears recovery. Include specific examples of how you've successfully managed teams and improved performance.
Craft a Strong Cover Letter: In your cover letter, emphasize your knowledge of The Welfare Reform Policy and how you have implemented it in previous roles. Show your enthusiasm for the position and how you can contribute to the team's success.
Highlight Leadership Experience: Clearly outline your experience in managing and developing staff. Mention any specific achievements related to monitoring performance and conducting appraisals that demonstrate your leadership skills.
Showcase Problem-Solving Skills: Discuss any improvements you've identified in previous roles regarding procedures and staff management. Provide examples of how you've successfully addressed challenges in rent arrears or tenancy sustainment.
How to prepare for a job interview at Ackerman Pierce
✨Show Your Leadership Skills
As a Rent Arrears Team Leader, it's crucial to demonstrate your leadership abilities. Be prepared to discuss your previous experiences managing teams, how you motivated staff, and any strategies you implemented to improve performance.
✨Understand Income Management
Make sure you have a solid understanding of income management and rent arrears recovery. Brush up on relevant policies, especially The Welfare Reform Policy, and be ready to explain how you would apply this knowledge in your role.
✨Prepare for Performance Monitoring Questions
Expect questions about how you monitor and evaluate team performance. Think of specific examples where you conducted 1-2-1 appraisals and how you used feedback to drive improvements within your team.
✨Be Ready to Discuss Process Improvements
The role involves identifying improvements in council procedures. Prepare to share your ideas on how to enhance efficiency and effectiveness in managing rent arrears and supporting your team.
