At a Glance
- Tasks: Manage council tax accounts, issue bills, and handle complex cases.
- Company: Join a local authority with a commitment to high service standards.
- Benefits: Competitive hourly rate and the chance to make a real difference.
- Other info: Opportunity for professional growth in a supportive environment.
- Why this job: Be part of a team that supports the community and improves services.
- Qualifications: Experience in council tax administration and strong communication skills.
The predicted salary is between 54000 - 54000 € per year.
We are working with a local authority seeking an experienced Council Tax Officer to join their Revenues team on a contract basis. In this role, you will manage council tax and business rates accounts, identify liable parties, apply reliefs, and ensure accurate billing. You will also handle complex cases, take enforcement action when required, and support colleagues in maintaining high service standards.
Key Responsibilities
- Manage and maintain council tax and business rates accounts
- Identify liable parties, calculate charges, and issue accurate bills
- Take enforcement action to recover outstanding debts
- Advise on complex cases and legislation
- Support and train colleagues to ensure consistent, high-quality service
- Contribute to process and system improvements
Requirements
- Proven experience in council tax and business rates administration within a local authority
- Strong knowledge of revenues legislation and recovery processes
- Excellent attention to detail and communication skills
- Ability to manage complex cases effectively
If you are an experienced Revenues professional ready to make an impact, we want to hear from you. Apply now to find out more.
Council Tax Officer in Northampton employer: Ackerman Pierce
Join Northampton Council, a supportive local authority that values its employees and fosters a collaborative work culture. With competitive pay and opportunities for professional development, you will be part of a dedicated team committed to delivering high-quality services to the community. Enjoy the unique advantage of working in a vibrant town, where your contributions directly impact residents' lives and enhance your career in local government.
StudySmarter Expert Advice🤫
We think this is how you could land Council Tax Officer in Northampton
✨Tip Number 1
Network like a pro! Reach out to your contacts in local authorities or join relevant groups on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on council tax legislation and recovery processes. We recommend practising common interview questions with a friend to boost your confidence and ensure you can showcase your expertise.
✨Tip Number 3
Don’t just apply anywhere; focus on roles that match your skills and experience. Use our website to find positions that fit your profile, and tailor your approach to each one to stand out from the crowd.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Council Tax Officer in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in council tax and business rates administration. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Council Tax Officer role. Share specific examples of how you've managed complex cases or improved processes in your previous roles.
Show Off Your Attention to Detail:Since this role requires excellent attention to detail, make sure your application is free from typos and errors. We appreciate clarity and precision, so double-check everything before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ackerman Pierce
✨Know Your Stuff
Make sure you brush up on council tax and business rates legislation. Familiarise yourself with the latest changes in the law and be ready to discuss how they impact your work. This shows that you're not just experienced, but also proactive about staying informed.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex cases you've handled in the past. Be ready to explain your thought process and the steps you took to resolve these issues. This will demonstrate your ability to manage challenging situations effectively.
✨Communicate Clearly
Since communication is key in this role, practice articulating your thoughts clearly and concisely. You might be asked to explain complicated concepts or processes, so being able to convey information simply will set you apart.
✨Be a Team Player
Highlight your experience in supporting and training colleagues. Share specific instances where you contributed to team success or improved service standards. This shows that you value collaboration and are committed to maintaining high-quality service.
