At a Glance
- Tasks: Help families transition from temporary housing to permanent homes and support their journey.
- Company: Join a high-performing Housing team in a London local authority.
- Benefits: Earn £30.67 per hour with hybrid working and long-term contract.
- Other info: Immediate interviews available; supportive team environment awaits you.
- Why this job: Make a real difference in people's lives by helping them secure stable housing.
- Qualifications: Experience in housing or homelessness roles, with strong communication skills.
The predicted salary is between 30.67 - 30.67 £ per hour.
An exciting opportunity has arisen for an experienced Move On Officer to join a high-performing Housing team within a London local authority. This is a key role supporting households to successfully move from temporary accommodation into settled housing solutions, helping to reduce temporary accommodation occupancy and improve outcomes for residents.
About the Role
You will manage a caseload of households who are ready to move on from temporary accommodation, assessing their needs and matching them to suitable settled accommodation options. Working closely with internal housing teams, lettings officers, support services and external agencies, you will ensure residents receive the guidance and support needed to secure and sustain long-term housing. The successful candidate will play a vital role in overcoming barriers to rehousing, supporting residents through the move process, and ensuring all statutory and legal requirements are met.
Key Responsibilities
- Manage a caseload of households ready to move from temporary accommodation into settled housing.
- Assess housing needs and update housing assessments where required.
- Match households to suitable accommodation options including private rented sector, supported housing, social housing and choice-based lettings.
- Identify and address barriers to rehousing and tenancy sustainment.
- Liaise with internal departments and external agencies including Social Care, healthcare professionals and support services.
- Support residents with tenancy advice, benefits guidance and resettlement planning.
- Conduct property and home visits where required.
- Issue offer letters, discharge notifications and associated statutory documentation.
- Support residents through the entire move-on process, ensuring timely outcomes and efficient use of available properties.
- Contribute to service improvement through effective case management and complaint resolution.
About You
- Previous experience working as a Move On Officer or within a similar housing/homelessness role.
- Minimum 3 years' experience supporting households to move from temporary accommodation into permanent accommodation.
- Strong understanding of homelessness legislation, housing options and move-on processes.
- Experience managing complex caseloads and working to challenging targets.
- Excellent communication, negotiation and partnership-working skills.
- Ability to work at pace while maintaining a high level of customer service.
- Positive, proactive attitude with a genuine commitment to supporting vulnerable residents.
What's on Offer?
- Competitive rate of £30.67 per hour Umbrella
- Hybrid working arrangement (1-2 office days per week)
- Long-term contract opportunity
- Supportive team environment
- Immediate interview and start opportunities
If you have a proven background in housing move-on services and are looking for your next contract opportunity, we'd love to hear from you.
Move On Officer employer: Ackerman Pierce
Join a dynamic and supportive local authority in South London as a Move On Officer, where you will play a crucial role in helping vulnerable residents transition from temporary accommodation to permanent housing. Enjoy a competitive hourly rate, hybrid working arrangements, and the opportunity to work within a high-performing team dedicated to making a positive impact in the community. With a focus on employee growth and a collaborative work culture, this long-term contract offers meaningful and rewarding employment for those passionate about housing solutions.
