At a Glance
- Tasks: Manage maintenance cases and coordinate repairs in a fast-paced environment.
- Company: Join a supportive team in the housing and repairs sector.
- Benefits: Competitive pay, hybrid work model, and immediate start available.
- Other info: Perfect for those looking to develop their administrative and organisational skills.
- Why this job: Gain valuable experience while making a difference in housing maintenance.
- Qualifications: Experience in maintenance coordination and strong IT skills required.
The predicted salary is between 42000 - 48000 £ per year.
We are currently recruiting for an experienced Maintenance Coordinator to join a busy and fast-paced team supporting specialist projects within a housing/repairs environment. This is an excellent opportunity for candidates with strong administrative and IT skills, particularly those with experience in housing, repairs, or maintenance coordination.
Key Responsibilities
- Managing and updating maintenance cases via internal systems (including D365 and other platforms)
- Coordinating repairs, minor works, and surveyor referrals
- Handling customer queries and complaints in line with service standards
- Processing high volumes of contractor invoices
- Managing shared mailboxes and ensuring SLA targets are met
- Producing reports, data analysis, and supporting continuous service improvement
- Acting as a key point of contact for internal teams, contractors, and stakeholders
Key Requirements
- Proven experience in a maintenance, housing, or repairs administration role
- Strong IT skills, including MS Office and database systems
- Ability to work in a fast-paced, high-volume environment
- Excellent organisational, communication, and problem-solving skills
- Experience managing workloads against SLAs and performance targets
What’s on Offer
- Competitive hourly rate
- Hybrid working model
- Opportunity to gain experience within a well-structured and supportive team
- Immediate start available
If you have the relevant experience and are available for a temporary opportunity, please apply with your CV as soon as possible.
Maintenance Coordinator employer: Ackerman Pierce
Contact Detail:
Ackerman Pierce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and maintenance sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their team.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to handling customer queries and managing workloads. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Maintenance Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in maintenance coordination and housing. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Show Off Your IT Skills: Since strong IT skills are a must, let us know about your experience with MS Office and any database systems you've used. If you’ve worked with D365 or similar platforms, make it pop in your application!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you’re the perfect fit for the Maintenance Coordinator role. Remember, we’re looking for someone who can handle a fast-paced environment!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Ackerman Pierce
✨Know Your Stuff
Make sure you brush up on your knowledge of maintenance coordination and the specific tools mentioned in the job description, like D365. Familiarise yourself with common issues in housing and repairs so you can speak confidently about your experience.
✨Showcase Your IT Skills
Since strong IT skills are crucial for this role, be prepared to discuss your proficiency with MS Office and any database systems you've used. Maybe even bring examples of reports or data analysis you've done in previous roles to demonstrate your capabilities.
✨Prepare for Customer Queries
Think of a few scenarios where you successfully handled customer complaints or queries. Be ready to explain your approach and how you ensured service standards were met, as this will show your problem-solving skills and customer focus.
✨Demonstrate Organisational Skills
In a fast-paced environment, organisation is key. Prepare to discuss how you manage workloads against SLAs and performance targets. You could share specific examples of how you prioritised tasks or improved processes in your previous roles.