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- Tasks: Lead key projects to enhance Housing Services and improve tenant satisfaction.
- Company: Join Ackerman Pierce, a supportive agency dedicated to housing solutions.
- Benefits: Enjoy weekly payments, a personal account manager, and a welcome pack.
- Why this job: Make a real impact on homelessness and community welfare while developing your leadership skills.
- Qualifications: Experience in housing services and strong managerial skills are essential.
- Other info: Be an advocate for diversity and equality within the Council.
The predicted salary is between 43200 - 72000 £ per year.
My client is seeking a Head Of Service whose main responsibilities will be the implementation of key programmes and projects that will underpin the continuous improvement of the Housing Service in support of homelessness, PRS, rent, and tenancy management.
Duties include:
- Build and maintain effective services, ensuring tenant satisfaction is at the heart of continuous improvement in Housing.
- Develop the full range of managerial and professional skills and knowledge to satisfy the requirements of the post.
- Support and develop partnership working, including acting as an effective ambassador and advocate across the Council and with external organisations.
- Be fully conversant with relevant statutory provisions and take a strategic view of the Council's constitution, processes, and procedures.
- Ensure timely and relevant advice and information is given to Members generally and build effective working relationships with the Leader and relevant Portfolio Holders.
- Take individual and collective professional responsibility for championing the Council's diversity agenda, proactively implementing initiatives which secure equality of access and outcomes and commit to continually developing personal understanding of diversity.
If you have the skills and experience to take on this challenging role, then you are encouraged to apply.
Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency, including an Ackerman Pierce welcome pack.
If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce.
Head Of Service employer: Ackerman Pierce
Contact Detail:
Ackerman Pierce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Service
✨Tip Number 1
Familiarise yourself with the latest trends and challenges in housing services, particularly around homelessness and tenancy management. This knowledge will not only help you during interviews but also demonstrate your commitment to continuous improvement in the sector.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience in leadership roles. Attend relevant conferences or workshops to build connections and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented programmes or projects in previous roles. Highlighting your achievements in improving tenant satisfaction will resonate well with the hiring team.
✨Tip Number 4
Research the Council's diversity agenda and think about how you can contribute to it. Being able to articulate your understanding and commitment to equality and diversity will set you apart as a candidate who aligns with their values.
We think you need these skills to ace Head Of Service
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements for the Head of Service position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving housing services and your commitment to tenant satisfaction. Use specific examples from your past experience to demonstrate your ability to lead and implement key programmes.
Highlight Relevant Experience: In your CV, emphasise your managerial and professional skills relevant to the role. Include any experience in partnership working, statutory provisions, and diversity initiatives, as these are crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a leadership role.
How to prepare for a job interview at Ackerman Pierce
✨Understand the Role Thoroughly
Before the interview, make sure you have a deep understanding of the responsibilities of the Head of Service position. Familiarise yourself with key programmes and projects related to housing services, as well as the specific challenges in homelessness and tenancy management.
✨Showcase Your Leadership Skills
As a Head of Service, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully built effective teams or improved service delivery, ensuring tenant satisfaction was at the forefront.
✨Highlight Partnership Working Experience
This role requires collaboration with various stakeholders. Be ready to discuss your experience in partnership working, including how you've acted as an ambassador for previous organisations and built relationships with external partners.
✨Demonstrate Knowledge of Diversity Initiatives
The Council values diversity and equality. Prepare to discuss how you've championed diversity in your previous roles and any initiatives you've implemented to ensure equality of access and outcomes in service delivery.
